Senior/Staff Product Manager, Work Brain

Within•San Francisco, CA

About The Position

Within is a Series B company building AI systems that discover how work happens across teams and applications, structure it into a living Context Graph, and improve it continuously. The Senior/Staff Product Manager, Work Brain will address the challenge of making AI useful in real enterprise workflows by owning the connective layer across the product organization. The role is intended to make product teams faster, better informed, and more decisive as the organization scales. The position owns the agentic operating system for product and engineering: coordinating work across product pods, running an AI-native product-operations motion, and building context flows and agentic loops that help pods work coherently and enable agents to take on parts of that work. It also owns prioritization and resource allocation, customer-usage and engineering-productivity metrics and monitoring, release communications and rollout enablement with GTM and Value Delivery, and co-ownership of customer-facing product documentation. The role shares product usage insights with teams across the company and provides leadership with a current view of what is shipping, landing, or stuck. The successful candidate will bring staff-level product experience in B2B SaaS or AI-platform companies, systems thinking, cross-functional influence, strong writing and communication, fluency with data and instrumentation, and the judgment to prioritize effectively. They will translate between GTM and engineering, create order across teams, and build agentic systems that orchestrate work across multiple people while accounting for the operational complexity of LLM-based products.

Requirements

7+ years of product experience at B2B SaaS or AI-platform companies, at staff-level scope.
Cross-functional influence and organizational impact, with exposure to information architecture, cross-product strategy, and complex enterprise stakeholders.
Systems-thinking ability to understand cross-pod dependencies and design processes, context, and metrics that keep teams coherent.
Experience establishing order across cross-team complexity through prioritization frameworks, operating cadences, or context systems that measurably improve organizational speed.
Ability to translate between GTM and engineering, including comfort with customer conversations, QBRs, and spec reviews.
Ability to turn ambiguous customer, GTM, and stakeholder input into clear, prioritized direction and communicate effectively with executives, salespeople, and engineers.
Strong writing skills for release communications, enablement, and prioritization narratives.
Fluency in SQL, product instrumentation, and modern analytics and BI tools.
Ability to identify meaningful metrics and build dashboards that people use.
Sound judgment in prioritizing, saying no, protecting teams from noise, and redirecting pods with credibility.
Ability to build agentic systems that orchestrate work across multiple people and understand the operational complexity of LLM-based products.

Responsibilities

Define and delegate work across multiple product pods and run an AI-native product-operations motion.
Build agentic loops and context flows that coordinate product pods and enable agents to take on parts of the work.
Continuously assess whether pods are working on the right priorities and reallocate resources when needed.
Build and maintain dashboards and monitoring for customer usage and engineering productivity, combining qualitative and quantitative signals.
Coordinate release communications, rollout, and enablement for GTM and Value Delivery.
Co-own customer-facing product documentation.
Deliver product usage insights to teams that can act on them, including relevant customer signals to account executives.
Give leadership a clear, current view of what is shipping, landing, and stuck.
Translate field input from Sales and Value Delivery into product signal, and turn product changes into absorbable customer and internal rollouts.
Write release communications, enablement materials, and prioritization narratives that align engineering, design, GTM, and executives.
Build dashboards using relevant metrics and product instrumentation, and use evidence to inform decisions and push back on priorities.
Build agentic systems that orchestrate work across multiple people and prototype solutions to move faster.