Senior Staff Coordinator, Writing Program

Boston University•Boston, MA

18d•Onsite

About The Position

Boston University's Arts & Sciences Writing Program seeks an administrative professional to ensure the program's smooth operation. The program offers more than 400 sections of introductory writing courses, enrolling students from every four-year undergraduate college, and employs more than 100 full-time and part-time instructors. The coordinator serves as a first point of contact for students, faculty, and staff; coordinates outreach, marketing, and events; supports daily operations of the Arts & Sciences Writing Center; and provides administrative support to other staff, including maintaining websites and program records and data. This is a full-time, in-person, 12-month position. The successful candidate is self-sufficient, highly organized, and detail-oriented, with excellent communication and interpersonal skills. They can prioritize multiple responsibilities, work independently and flexibly as part of a team, and interact comfortably with people throughout the BU community. The Writing Program is committed to an inclusive, equitable, diverse, interdisciplinary, and compassionate community.

Requirements

Associate's degree with 1–3 years of experience.
Excellent oral and written communication skills.
Excellent interpersonal skills.
Strong Excel skills.
Ability to manage and update web content.
Basic graphic design skills.
Ability to prioritize multiple responsibilities and work independently as well as flexibly within a team.

Nice To Haves

Bachelor's degree.
Experience working in a university setting and/or in a customer service role.
Familiarity with WordPress.

Responsibilities

Collaborate with the social media intern and faculty committees to create and design social media content and other publicity.
Support Writing Program faculty and staff with event coordination, including finding and reserving venues, placing catering orders, and overseeing facilities requests.
Collect, organize, and maintain program records; copy-edit program documents; compile data; and complete other clerical tasks.
Manage the online tutoring schedule, including tutor shifts and absences; make student appointments at the Writing Center; track missed appointments; and create usage reports for the Associate Director of the Writing Center.
Update program websites, program calendars, and social media accounts; assist with publishing the student journal.
Assist visitors, students, and instructors at the reception desk and through the [email protected] email account.
Address minor copier and printer problems.