Senior Program Coordinator

Clarity Innovations • Montgomery, AL

1d

About The Position

The Program Administrator supports successful execution of the USAF Mission Delivery as a Service program by coordinating day-to-day workforce operations, employee readiness, and administrative processes. The role serves as an operational partner to program leadership, helping ensure personnel are onboarded, informed, supported, and positioned to meet customer requirements across a distributed government-services environment.

The position maintains accurate workforce data, tracks personnel actions and operational requirements, supports recurring reporting and communications, and coordinates with internal functional teams and stakeholders to resolve issues. Through disciplined execution and continuous process improvement, the role strengthens program visibility, consistency, and employee experience, supporting mission success for Clarity and its clients.

The role typically requires a university degree or equivalent experience and at least three years of relevant experience. It works toward operational targets that directly affect the program and may affect contract deliverables. Responsibilities may include adjusting systems and processes to solve problems or improve program effectiveness, and providing guidance, coaching, or training to other individual contributors. Broad knowledge of business operations systems and practices is expected.

Requirements

• Typically, a university degree (BA/BS) or equivalent experience.
• At least 3 years of prior relevant experience.
• Strong organization, communication, customer-service, and problem-solving skills.
• Ability to manage sensitive information, multiple priorities, and recurring reporting requirements.
• Proficiency with the Microsoft Office Suite.
• Broad knowledge of business operations systems and practices, typically gained through extensive experience and/or education.

Nice To Haves

• Experience with Google Workspace and automation tools, Slack, Unanet, Greenhouse, or similar platforms.
• Prior-level DoW experience overseeing CAC and administrative processes.

Responsibilities

• Coordinate day-to-day workforce operations, employee readiness, and administrative processes for the USAF Mission Delivery as a Service program.
• Support program leadership in ensuring personnel are onboarded, informed, supported, and positioned to meet customer requirements.
• Maintain accurate workforce data and track personnel actions and operational requirements.
• Support recurring reporting and communications.
• Coordinate with internal functional teams and stakeholders to resolve issues.
• Adjust systems and processes to solve problems or improve program effectiveness.
• Provide guidance, coaching, and training to other individual contributors as needed.

Benefits

• Performance-based bonuses.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off and holidays.
• Flexible work arrangements where possible.
• Income protection benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior