Senior Program Coordinator
About The Position
The Program Administrator supports successful execution of the USAF Mission Delivery as a Service program by coordinating day-to-day workforce operations, employee readiness, and administrative processes. The role is an operational partner to program leadership, helping ensure personnel are onboarded, informed, supported, and positioned to meet customer requirements across a distributed government-services environment. The position maintains accurate workforce data, tracks personnel actions and operational requirements, supports recurring reporting and communications, and coordinates with internal functional teams and stakeholders to resolve issues. Through disciplined execution and continuous process improvement, the role strengthens program visibility, consistency, and employee experience to support mission success for Clarity and its clients. The role typically requires a university degree or equivalent experience and at least three years of relevant experience. It works toward operational targets that directly affect the program and may affect contract deliverables, adjusts systems and processes to solve problems or improve effectiveness, and may guide, coach, and train other individual contributors. It requires broad knowledge of business operations systems and practices.
Requirements
- Typically, a university degree (BA/BS) or equivalent experience.
- Minimum of 3 years of prior relevant experience.
- Strong organization, communication, customer-service, and problem-solving skills.
- Ability to manage sensitive information, multiple priorities, and recurring reporting requirements.
- Proficiency with the Microsoft Office Suite.
- Broad knowledge of business operations systems and practices, typically gained through extensive experience and/or education.
Nice To Haves
- Experience with Google Workspace, automation tools, Slack, Unanet, Greenhouse, or similar platforms.
- Prior-level DoW experience overseeing CAC and administrative processes.
Responsibilities
- Coordinate day-to-day workforce operations, employee readiness, and administrative processes for the USAF Mission Delivery as a Service program.
- Support program leadership and help ensure personnel are onboarded, informed, supported, and positioned to meet customer requirements.
- Maintain accurate workforce data and track personnel actions and operational requirements.
- Support recurring reporting and communications.
- Coordinate with internal functional teams and stakeholders to resolve issues.
- Adjust systems and processes to solve problems or improve program effectiveness.
- Provide guidance, coaching, and training to other individual contributors when needed.
Benefits
- Performance-based bonuses.
- Medical, dental, and vision coverage.
- 401(k) plan with company match.
- Paid time off and holidays.
- Flexible work arrangements where possible.
- Income protection benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
