Senior SRE Operations Engineer

Wells Fargo • Irving, TX

1d • Onsite

About The Position

Wells Fargo is seeking a Senior Systems Operation Engineer within the Consumer Technology (CT) organization- providing technology solutions to the LOBs and manage the application portfolios through the enablers of skills, stability, security, scalability, speed, and success. We are seeking a highly motivated Senior Engineer to drive operational excellence, reliability, and support readiness specifically across the Card Services Platform. This role combines Site Reliability Engineering (SRE) practices and cross-functional collaboration to ensure stable, resilient, and supportable solutions.

Requirements

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Strong experience in production support, SRE, or platform engineering in enterprise environments
• 2+ years of hands-on experience with observability tools (Grafana, Splunk, GCP monitoring tools)

Nice To Haves

• Experience in incident management, including triage, stakeholder communication, resolution coordination, and Root Cause Analysis (RCA) completion.
• Consumer Technology experience

Responsibilities

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Participate in on-call rotations and provide leadership during major production incidents.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed