Senior SQL Server DBA

CNX•Omaha, NE
•$92,250 - $95,120•Onsite

About The Position

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Requirements

  • 7+ years of experience in SQL Server database administration
  • Expert knowledge of SQL Server DBA fundamentals, including backup and recovery, security, performance tuning, maintenance, and availability.
  • Strong hands-on experience with PowerShell scripting for automation and operational efficiency.
  • Expert-level Windows troubleshooting capability.
  • Strong experience with query optimization, index tuning, and wait statistics analysis.
  • Hands-on experience with Always On Availability Groups.
  • Experience supporting disaster recovery orchestration and production resiliency initiatives.
  • Experience working with regulatory compliance requirements, including SOX and CIS.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Strong communication skills with the ability to collaborate across technical and non-technical stakeholders.
  • Ability to perform code reviews and mentor junior developers or engineers to drive high-quality deliverables.
  • Demonstrated commitment to delivering projects with a first-time-right / zero-defect production mindset.

Nice To Haves

  • Intermediate experience with SCOM and SCCM is preferred.
  • Experience with monitoring and alerting tuning is preferred.
  • Exposure to data analytics tools such as Tableau is a plus.
  • Knowledge of Agile development methodology is a plus.

Responsibilities

  • Administer, maintain, and optimize SQL Server database environments with a focus on reliability, performance, availability, and operational excellence.
  • Design, support, and troubleshoot SQL Server architectures, including Always On Availability Groups and high-availability configurations.
  • Lead query tuning, index tuning, and wait statistics analysis to identify performance bottlenecks and improve database efficiency.
  • Develop and maintain PowerShell scripts to automate database administration, monitoring, reporting, and operational tasks.
  • Troubleshoot complex Windows and SQL Server issues across production and non-production environments.
  • Support disaster recovery orchestration, including planning, validation, execution support, and continuous improvement of recovery processes.
  • Contribute to database compliance activities aligned with regulatory and security frameworks such as SOX and CIS.
  • Review code, database scripts, and implementation plans to promote high-quality, stable, and production-ready deliverables.
  • Mentor junior team members and support knowledge sharing across the team.
  • Partner with cross-functional teams to resolve technical issues, improve processes, and deliver high-quality outcomes.
  • Apply strong analytical thinking and problem-solving skills to drive root cause analysis and long-term remediation.
  • Support monitoring and alerting improvements to reduce noise, improve visibility, and strengthen operational response.
  • Collaborate effectively in a delivery environment; knowledge of Agile development methodology is a plus.

Benefits

  • medical, dental, and vision insurance
  • comprehensive employee assistance program
  • 401(k) retirement plan
  • paid time off and holidays
  • paid learning days
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