Senior Specimen Collector - 1921

Millennium Health•Boise, ID

19d•$43,680 - $49,920

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services to support clinical decision-making. The Senior Specimen Collector represents the company and provides exemplary care and customer service to patients, clinicians, and the laboratory. This cross-functional subject matter expert travels approximately 90% of the time to establish new accounts and train new Specimen Collectors. The role is based in Boise, Idaho, with a Monday-to-Friday schedule listed as 8:00 a.m. to 5:00 p.m. Regular travel is required, including driving between facilities and occasional overnight coverage. Candidates must be male to conduct observed collections for gender-identified male patients. The position requires a high school diploma or equivalent, a valid driver’s license, reliable transportation, and the ability to use a smartphone and computer. Candidates must comply with HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies and controls. A valid REAL ID or acceptable alternative identification is required before employment begins. Employment offers are contingent on successful completion of the described background screening and drug screening. The salary range is $21–$24 per hour, depending on qualifications, experience, and geographical location. Benefits include medical, dental, vision, and disability insurance; a 401(k) with company match; paid time off and holidays; tuition assistance; behavioral and health care resources; and mileage reimbursement.

Requirements

High school diploma or equivalent.
Valid driver’s license and reliable transportation.
Ability to navigate a smartphone and computer.
Ability to comply with HIPAA, HiTrust, confidentiality, compliance, and cybersecurity controls and standards.
Male candidates required for observed collections of gender-identified male patients.
Valid REAL ID or acceptable alternative form of identification required before starting employment.
Physical requirements: sitting 60%, walking 20%, standing 20%, and lifting up to 20 pounds.
Successful completion of pre-employment background screening and a five-panel urine drug screening is required for an employment offer.

Nice To Haves

At least 6 months of experience as a specimen collector, or at least 1 year of experience in the medical field directly supporting patients.
At least 2 years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Travel to new accounts to ensure proper setup and coverage.
Support onboarding of new Specimen Collectors in the practice.
Serve as a subject matter expert on Millennium’s systems and processes.
Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic, laboratory, and LSA leadership.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns related to billing or patient information in the ordering portal.
Order and maintain onsite collection-supply inventory.
Observe collections for Millennium Health specimens when applicable.
Drive between multiple facilities as required and provide occasional overnight coverage.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.