Senior Specialist, Technical Support Engineer (Wideband Global SATCOM)
About The Position
L3Harris Technologies is seeking an experienced Technical Support Engineer and Ground Systems Controller Subject Matter Expert (SME) to manage facility support needs for Wideband Satellite Communications Operation Centers (WSOCs) in Fort Meade, Maryland; Wahiawa, Hawaii; Landstuhl, Germany; and Okinawa, Japan. The role supervises and reports on hardware installation and maintenance, technical support, software upgrades, and configuration management for SATCOM and DATACOM systems supporting WSOC missions. The local WSOC Technical Support Engineer serves as a status and event liaison to the SME. The SME interprets contract work statement duties related to planning, coordinating, and managing facility modifications and delivers a monthly report covering all sites. The position is based on-site in Colorado Springs, Colorado, on a 5/8 schedule.
Requirements
- Active DoD Top Secret clearance.
- Bachelor’s degree and at least 6 years of relevant experience, or a graduate degree and at least 4 years of related experience; alternatively, at least 10 years of related experience in lieu of a degree.
- At least 1 year of relevant experience or education in communication principles and SATCOM theory.
- At least 3 years of operational experience with commercial or military SATCOM systems.
- Relevant knowledge of intelligence capabilities, processes, and tasking mechanisms needed to support government SATCOM interference tasks.
- CompTIA Security+ certification or higher.
Nice To Haves
- Experience with SATCOM apportionment planning and allocation, considering ground, space, and control networks and operational control of sub-networks for apportioned SATCOM resources.
- Experience developing, planning, operating, controlling, or managing military or commercial SATCOM systems and software.
- Experience with DoD, service, or commercial teleports and gateways, or Satellite Communications Operations Centers and watch offices.
Responsibilities
- Supervise and report on WSOC hardware installation and maintenance, technical support, and software upgrades for the co-located WSOC Modernized Earth Terminal (MET).
- Provide technical support for the Replacement Radio Frequency Interconnection Subsystem (RRFIS).
- Provide technical support for the Replacement Patch and Test Facility (RPTF).
- Provide technical support for the Replacement Satellite Configuration Control Element (RSCCE) L-Band Conversion System (RLCS).
- Draft policy for tracking facility-related work orders.
- Draft policy for direct coordination and interface with civilian public works representatives, support organizations, and contractors.
- Draft policy concerning the submission and tracking of preparations, work statements, and justifications.
- Serve as the point of contact for policy and services based on contract work statements.
- Serve as the point of contact for fabricating and implementing corrective measures concerning maintenance, repairs, and equipment.
- Maintain records, plans, and drawings of building alterations and additional space requirements related to office moves or reconfiguration, including preparing and submitting Requests for Work Authorization (RWA).
- Deliver a monthly report representing all sites.
Benefits
- Health and disability insurance
- 401(k) match
- Flexible spending accounts
- Employee Assistance Program (EAP)
- Education assistance
- Parental leave
- Paid time off
- Company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
