Senior Specialist, Technical Support Engineer (Wideband Global SATCOM)

L3Harris Technologies•Colorado Springs, CO

5d•$73,000 - $135,000•Onsite

About The Position

L3Harris Technologies Inc. is seeking an experienced Technical Support Engineer to manage facility support needs at Wideband Satellite Communications Operation Centers (WSOCs) in Fort Meade, Maryland; Wahiawa, Hawaii; Landstuhl, Germany; and Okinawa, Japan. The Ground Systems Controller Subject Matter Expert (SME) supervises and reports on hardware installation and maintenance, technical support, software upgrades, and configuration management for SATCOM and DATACOM systems supporting WSOC missions. The local WSOC Technical Support Engineer serves as a status and event liaison to the SME. The SME interprets contract work statement duties related to planning, coordinating, and managing facility modifications and delivers a monthly report covering all sites. The role also provides technical support for several SATCOM systems, develops policies for facility work and coordination, and serves as a point of contact for services governed by contract work statements and for corrective measures involving maintenance, repairs, and equipment. The position maintains records, plans, and drawings concerning building alterations and space requirements, including preparing and submitting Requests for Work Authorization (RWA). The position is based on-site in Colorado Springs, Colorado, on a 5/8 schedule. The listed salary range for Colorado is $73,000–$135,000; the final offer may vary based on factors such as experience and geographic location. The application window closes on November 30, 2026.

Requirements

Active DoD Top Secret clearance.
Bachelor’s degree and at least 6 years of relevant experience, or a graduate degree and at least 4 years of related experience; in lieu of a degree, at least 10 years of related experience.
At least 1 year of relevant experience or education in communication principles and SATCOM theory.
At least 3 years of operational experience with commercial or military SATCOM systems.
Relevant knowledge of intelligence capabilities, processes, and tasking mechanisms necessary to support Government efforts for SATCOM interference tasks.
CompTIA Security+ certification or higher.

Nice To Haves

Experience with SATCOM apportionment planning and allocation processes that account for ground, space, and control networks, and operational control of sub-networks for apportioned SATCOM resources.
Experience developing, planning, operating, controlling, or managing military or commercial SATCOM systems and software, such as DoD, service, or commercial teleports and gateways; satellite communications operations centers; or watch offices.

Responsibilities

Supervise and report on WSOC hardware installation and maintenance, technical support, and software upgrades for the co-located WSOC Modernized Earth Terminal (MET).
Provide technical support for the Replacement Radio Frequency Interconnection Subsystem (RRFIS).
Provide technical support for the Replacement Patch and Test Facility (RPTF).
Provide technical support for the Replacement Satellite Configuration Control Element (RSCCE) L-Band Conversion System (RLCS).
Draft policy for tracking facility-related work orders.
Draft policy for direct coordination and interface with civilian public works representatives, support organizations, and contractors.
Draft policy concerning submission and tracking of preparations, work statements, and justifications.
Serve as the point of contact for policy and services based on contract work statements.
Serve as the point of contact for fabricating and implementing corrective measures involving maintenance, repairs, and equipment.
Maintain records, plans, and drawings of building alterations and additional space requirements related to office moves or reconfiguration, including preparation and submission of Requests for Work Authorization (RWA).
Coordinate and manage facility modifications in accordance with contract work statement duties.
Deliver a monthly report representing all sites.