Senior Specialist, Talent Acquisition
About The Position
We are seeking an experienced, highly motivated Senior Talent Acquisition Specialist with deep expertise in product recruitment to join our Global Talent Acquisition team, reporting directly to the Director, Global Talent Acquisition. In this role, you will play a critical part in supporting the growth of our Services organization across North America. You will act as a strategic talent advisor, partnering with business leaders and hiring managers to understand business priorities, translate workforce needs into effective talent strategies, and attract high-impact product talent. Mastercard’s Talent Acquisition team is focused on building a future-ready workforce through skills-based, strategy-led hiring and transparent people practices. Our approach focuses on candidate capabilities and transferable skills, aligns hiring with business and future capability needs, and supports consistent, evidence-based talent decisions. This is an individual contributor role responsible for managing the end-to-end recruitment lifecycle, from intake and talent strategy through sourcing, assessment, selection, offer and close, while delivering an exceptional candidate and hiring manager experience. Services within Mastercard is responsible for acquiring, engaging and retaining customers by managing fraud and risk, enhancing cybersecurity and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights and execution.
Requirements
- Significant full-cycle talent acquisition experience, with demonstrated expertise recruiting Product Management, Product Strategy, Product Design and other product-focused talent.
- Proven ability to operate as a strategic talent advisor, translating business priorities and workforce needs into effective talent strategies.
- Strong direct sourcing capabilities with experience building proactive, diverse talent pipelines and engaging high-quality passive talent.
- Strong understanding of skills-based hiring, structured interviewing and evidence-based candidate assessment.
- Demonstrated ability to use talent-market intelligence, recruiting data and insights to influence hiring strategies and decisions.
- Excellent stakeholder management and influencing skills, with the confidence to advise and constructively challenge hiring managers and senior leaders.
- Strong business acumen with the ability to understand complex organizational needs, operate effectively in ambiguity and adapt to changing priorities.
- Results-driven with a strong sense of urgency, excellent project management skills and the ability to manage multiple searches and milestones in a fast-paced environment.
- Digitally curious and comfortable leveraging AI, automation and emerging recruiting technologies to improve effectiveness, productivity and talent insights.
- Excellent communication and relationship-building skills, with a high degree of professionalism, integrity, confidentiality and commitment to an inclusive candidate experience.
Responsibilities
- Manage the full recruitment lifecycle, from intake and sourcing through assessment, selection, offer and close, delivering a high-quality candidate and hiring manager experience.
- Partner with hiring managers and senior leaders as a trusted talent advisor, translating business priorities into clear talent strategies, success profiles, required skills and hiring milestones.
- Develop targeted sourcing strategies and build diverse talent pipelines for critical, recurring and future capability needs, leveraging internal and external talent pools.
- Provide talent-market intelligence and recruiting insights to influence sourcing strategies, talent decisions and hiring outcomes.
- Apply skills-based hiring practices, translating role requirements into clearly defined skills and capabilities and enabling structured, evidence-based candidate assessment.
- Lead effective intake, interview planning, calibration and debrief conversations, ensuring clear accountability, timely feedback and informed hiring decisions.
- Establish and manage recruiting milestones, proactively identifying pipeline risks, bottlenecks and barriers and recommending solutions to maintain hiring momentum.
- Promote inclusive and consistent hiring practices, helping reduce bias and ensuring candidates are assessed against relevant skills and role requirements.
- Build strong relationships across local, regional and global teams, sharing talent, insights and best practices to support broader business priorities.
- Use recruiting data and insights to monitor pipeline health, identify trends and provide clear, meaningful hiring updates to stakeholders.
- Maintain accurate and timely recruitment information in Workday, supporting strong governance, reporting and data integrity.
- Leverage AI, automation and emerging recruiting technologies to improve sourcing, productivity and talent insights while continuously identifying opportunities to simplify and improve the recruitment process.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
