About The Position

In this role, you will manage the day-to-day servicing needs for a portfolio of syndicated loans. You will administer and service syndicated and/or participated loan activities, including advances, payments, rate pricing, and fees. The position handles complex client inquiries and escalated or complex loan problems, and manages external client issues related to different loan structures, operational resolution, and technology implementations. The role uses in-depth knowledge of the area to resolve problems sustainably, interprets commercial loan agreements and legal documents as needed, and may coordinate work within a team or project. It also provides technical assistance and operational support to junior-level client processing professionals.

Requirements

  • Bachelor's degree or the equivalent combination of education and experience.
  • 3–5 years of directly related experience with syndicated loans and/or comparable commercial lending experience.
  • Ability to manage multiple tasks and work effectively across groups within the organization.
  • Ability to lead, provide guidance, and work under limited supervision.

Nice To Haves

  • 5–7 years of total work experience preferred.
  • Experience with Loan IQ strongly preferred.

Responsibilities

  • Manage day-to-day servicing needs for a portfolio of syndicated loans.
  • Administer and service syndicated and/or participated loan activities, including advances, payments, rate pricing, and fees.
  • Research and resolve loan-related issues and handle complex client inquiries and requests.
  • Identify, investigate, and resolve escalated and/or complex problem loans.
  • Manage complex external client issues, including ongoing servicing for various loan structures, operational issue resolution, and technology implementations.
  • Assist in communicating needs and issues with internal and external clients.
  • Apply in-depth area knowledge, ingenuity, and creativity to problems and determine sustainable resolutions.
  • Read and interpret commercial loan agreements and legal documents as necessary.
  • May allocate and coordinate work within a team or project.
  • Solve complex problems based on knowledge of the intricacies of the loan system.
  • Provide technical assistance and operational support to junior-level client processing professionals.
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