Senior Specialist - Salesforce Administrator

Energy Transfer•Dallas, TX

1d•Onsite

About The Position

The Salesforce System Administrator will lead the end-to-end management of projects by partnering directly with business stakeholders to gather requirements, design declarative solutions, and oversee delivery. This hands-on role is responsible for executing system administration, managing technical debt, and acting as the tier escalation point for cases and troubleshooting. In this position, you will utilize advanced declarative tools, especially Flow automation and data modeling—to solve complex platform issues and ensure Salesforce runs efficiently, reliably, and at its best.

Requirements

4+ years of dedicated, hands-on Salesforce administration and project management experience within a complex enterprise environment.
Demonstrated track record of excellent communication, interpersonal, and presentation skills.
Salesforce Certified Advanced Administrator.
Advanced Salesforce Flow Builder, Validation Rules, Approvals, Custom Metadata Types, and Schema Builder.
Deep understanding of Salesforce sharing architecture (Roles, Profiles, Permission Sets, Restriction Rules), data security, reporting, and dashboard design.
Data Loader, Salesforce Optimizer, Debug Logs, Sandbox Management, and standard deployment tools (Change Sets/DevOps center).
Agile/Scrum methodology, end-to-end project lifecycle ownership, requirements gathering, and cross-functional stakeholder management.
Bachelor’s degree or equivalent experience and 5-8 years of relevant job related experience

Nice To Haves

Salesforce Certified Platform App Builder and/or Salesforce Certified Business Analyst.

Responsibilities

Own the project lifecycle from inception to deployment.
Run discovery sessions with cross-functional business units, map business processes, and translate requirements into actionable project plans.
Act as the primary technical escalation point for daily operations.
Investigate, diagnose, and resolve high-frequency or complex system issues, user requests, and platform bugs.
Proactively audit the Salesforce org to identify redundant configurations, obsolete fields, and outdated validation rules.
Formulate remediation strategies to maintain system performance and a clean data model.
Build robust, scalable solutions using advanced Flow Builder (including complex record-triggered, scheduled, and screen flows), custom metadata types, advanced sharing rules, and complex security architectures.
Partner with the Admin Architect and Developers to evaluate technical alternatives.
Ensure declarative capabilities are fully exhausted before handing off custom programmatic work (Apex/LWC) to the developer team.
Maintain and create comprehensive functional documentation, including business process maps, automated flow diagrams, training materials, and detailed user stories.