Senior Specialist, Public Relations & Communication

Carnival Corporation•Miami, FL

4d•Hybrid

About The Position

The Senior Public Relations & Communications Specialist is responsible for communicating with customers, consumers, the media and the general public to protect and promote the reputation of Carnival Cruise Line. The incumbent in this role creates/writes press materials and other written copy, responds to media inquiries regarding CCL, participates in a rotating on-call weekend schedule to monitor the media inbox, distributes press releases, and maintains Carnival's online newsroom for both scheduled announcements and during incident responses. The Senior Specialist, Public Relations & Communications is also responsible for updating, organizing and coordinating media events, managing media lists, distributing PR-related reports to internal stakeholders, and tracking Carnival's news coverage, as well as organizing photos and video.

Requirements

Bachelor’s Degree in Public Relations, Communications or a related field
Excellent writing skills with the ability to work well under pressure with high level of productivity.
Ability to respond with a high degree of professionalism and with tailored responses that demonstrate a keen understanding of Carnival products, features, and itineraries.
A team player with the ability to communicate and partner across many departments within CCL with all levels including executives.
Comfortable managing shifting priorities; Strong skills in communicating in both public relations and online media (i.e., blogs, social networks, etc.).
Energetic self-starter, highly motivated and creative
Detail oriented and organized
Self-motivated and takes initiative to complete work and prioritize duties.

Nice To Haves

Familiarity with graphic design tools such as Canva and the ability to create compelling visual graphics to support PR initiatives is preferred.
Ability to edit short-form video content for various platforms and campaigns to enhance visual storytelling is a plus.

Responsibilities

Creates the copywriting of CCL's external communications, including press releases, executive speeches/talking points, tailored pitch emails, personality profiles, articles for key executives and travel agent partners.
Manages media familiarization and laisses with press and internal stakeholders to provide experiences and other amenities for journalists sailing. Organizes and develops all aspects of planning group press sailings including the coordination and tracking of journalist’s sailings.
Writes articles for various internal communication outlets. Screens and responds to day-to-day inquiries from consumers, the trade (such as travel partners and agencies), and lifestyle media. Participates in an on-call rotating schedule on weekends.
Tracks coverage of CCL by gathering clips and creating/distributing a daily report for internal stakeholders. Generates additional CCL coverage through tailored story pitches that highlight CCL personnel, onboard features, amenities and attractions, as well as evaluates and facilitates staff interviews with CCL executives.
Assists as needed during crises and other incidents to react and respond to inquiries. Provides organization and coordination of media partners at CCL special events.
Produces and designs visual content for PR campaigns and media materials to enhance storytelling and support campaign visibility across all platforms and outlets. Edits short video content and graphics using Canva.

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus