Senior Specialist, Payroll & Benefits

Klarna•New York, NY

6d•$116,310 - $130,267•Hybrid

About The Position

Klarna is building an everyday finance network, helping over 120 million consumers across 26 countries save time and money, and worry less about their finances. This role will own payroll and benefits administration for a defined group of markets, ensuring accurate and timely payroll cycles and efficient handling of benefits enrollments, changes, and queries. The position is based in New York and involves close collaboration with People, Finance, and external payroll vendors to maintain compliance with local tax and labor requirements. The role also involves identifying and fixing process breakdowns.

Requirements

3+ years of experience in payroll administration, benefits administration, or a combined payroll and benefits function.
Understanding of US payroll tax withholding, wage and hour rules, and benefits compliance requirements.
Hands-on experience with payroll systems (such as Workday, ADP, or similar platforms).
Systematic approach to checking work and catching discrepancies in payroll data.
Clear communication with employees about pay and benefits issues.
Experience coordinating with external vendors or third-party administrators to resolve processing issues.

Nice To Haves

Experience with multi-state or multi-country payroll processing.
A payroll certification such as CPP (Certified Payroll Professional).
Experience implementing or migrating payroll or benefits systems.

Responsibilities

Process and validate payroll runs for assigned markets, checking inputs like hours, bonuses, and deductions before each cycle closes.
Administer employee benefits enrollment, changes, and terminations, and resolve employee questions about coverage directly.
Reconcile payroll and benefits data against HR systems and finance ledgers, and correct discrepancies.
Work with external payroll and benefits vendors to resolve processing issues and maintain service levels.
Maintain payroll and benefits records in line with local tax, labor, and data protection requirements.
Identify recurring errors or bottlenecks in payroll processes and propose concrete fixes.