Senior Specialist, Logistics IMDL

RXO, Inc.•Memphis, TN

3d•$55,000 - $58,000

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. At RXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make RXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. Compensation for this role is $55,000-$58,000 annually The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. A Senior IMDL Specialist is someone who has shown initiative, leadership, and a higher understanding of the business unit. They are responsible for supporting all standard operational duties while also providing support to their manager, focusing on higher level tasks. Additional responsibilities will primarily include developing and maintaining carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards. A Senior IMDL Specialist will also be a focal point of ongoing rep development by providing guidance and training to new reps on the floor. All duties of an IMDL specialist will remain in addition to these responsibilities. What your day-to-day will look like: Understand growth strategy, goals, commitments, policies, and pain points of assigned regions Support new drayage capacity and relationship development, including rate negotiations and volume commitments in conjunction with Regional Manager Facilitate ongoing rep development through training and guidance on the floor Maintain relationships with drayage contacts and customer service reps at railroads. Responsible for daily load board management to ensure that loads are serviced properly and on time Proactively identify potential issues and create appropriate solutions; escalate as needed. Manage accessorials objectively while maximizing profit. Ensure receipts, invoices, and PODs are received from carriers in a timely manner Build reputable relationships with internal contacts (Ops, Sales and Pricing). Prioritize and respond to both internal and external requests in a timely, effective, and professional manner Does this sound like your next opportunity? Don't miss out on the chance to accelerate your career!

Requirements

Shown initiative, leadership, and a higher understanding of the business unit
Ability to develop and maintain carrier relationships
Ability to grow and scale with future awards
Ability to provide guidance and training to new reps
Ability to understand growth strategy, goals, commitments, policies, and pain points of assigned regions
Ability to support new drayage capacity and relationship development, including rate negotiations and volume commitments
Ability to facilitate ongoing rep development through training and guidance
Ability to maintain relationships with drayage contacts and customer service reps at railroads
Ability to manage daily load boards to ensure loads are serviced properly and on time
Ability to proactively identify potential issues and create appropriate solutions; escalate as needed
Ability to manage accessorials objectively while maximizing profit
Ability to ensure receipts, invoices, and PODs are received from carriers in a timely manner
Ability to build reputable relationships with internal contacts (Ops, Sales and Pricing)
Ability to prioritize and respond to both internal and external requests in a timely, effective, and professional manner

Responsibilities

Support all standard operational duties
Provide support to their manager, focusing on higher level tasks
Develop and maintain carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards
Provide guidance and training to new reps on the floor
Understand growth strategy, goals, commitments, policies, and pain points of assigned regions
Support new drayage capacity and relationship development, including rate negotiations and volume commitments in conjunction with Regional Manager
Facilitate ongoing rep development through training and guidance on the floor
Maintain relationships with drayage contacts and customer service reps at railroads
Responsible for daily load board management to ensure that loads are serviced properly and on time
Proactively identify potential issues and create appropriate solutions; escalate as needed
Manage accessorials objectively while maximizing profit
Ensure receipts, invoices, and PODs are received from carriers in a timely manner
Build reputable relationships with internal contacts (Ops, Sales and Pricing)
Prioritize and respond to both internal and external requests in a timely, effective, and professional manner

Benefits

Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement
Adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Comprehensive medical, dental, and vision plans
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days