Senior Specialist, Logistics IMDL

RXO • Memphis, TN

1d

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. At RXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make RXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. A Senior IMDL Specialist is someone who has shown initiative, leadership, and a higher understanding of the business unit. They are responsible for supporting all standard operational duties while also providing support to their manager, focusing on higher level tasks. Additional responsibilities will primarily include developing and maintaining carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards. A Senior IMDL Specialist will also be a focal point of ongoing rep development by providing guidance and training to new reps on the floor. All duties of an IMDL specialist will remain in addition to these responsibilities.

Requirements

• Shown initiative, leadership, and a higher understanding of the business unit.
• Support all standard operational duties.
• Provide support to their manager, focusing on higher level tasks.
• Develop and maintain carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards.
• Provide guidance and training to new reps on the floor.
• All duties of an IMDL specialist will remain in addition to these responsibilities.

Responsibilities

• Understand growth strategy, goals, commitments, policies, and pain points of assigned regions
• Support new drayage capacity and relationship development, including rate negotiations and volume commitments in conjunction with Regional Manager
• Facilitate ongoing rep development through training and guidance on the floor
• Maintain relationships with drayage contacts and customer service reps at railroads.
• Responsible for daily load board management to ensure that loads are serviced properly and on time
• Proactively identify potential issues and create appropriate solutions; escalate as needed.
• Manage accessorials objectively while maximizing profit.
• Ensure receipts, invoices, and PODs are received from carriers in a timely manner
• Build reputable relationships with internal contacts (Ops, Sales and Pricing).
• Prioritize and respond to both internal and external requests in a timely, effective, and professional manner

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Adoption assistance
• Health Savings Account
• Health Care Flexible Spending Account
• Dependent Care Flexible Spending Account
• Commuter Spending Account
• Health Reimbursement Arrangement
• Comprehensive medical, dental, and vision plans
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Career and Leadership Development Programs
• Company holidays
• Volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed