Senior Specialist, Investor Services Operations

BNY Mellon • Lake Mary, FL

3d • Onsite

About The Position

We’re seeking a future team member for the role of Senior Specialist to join our Investor Services team. This role is located in Lake Mary, FL. In this role, you’ll make an impact in the following ways: Conducts, analyzes, and reports on transfer agency operations activities for clients of moderate complexity Leads client onboarding and internal conversions Conducts key metric reporting and consults on daily Transfer Agency processes Assists management in day to day operations, resolving escalated issues and applying key controls/processes to identify potential risk

Requirements

• Bachelor's degree or the equivalent combination of education and experience is required

Nice To Haves

• 3-5 years of total work experience preferred
• Experience in transfer agency operations preferred
• Experience leading project management initiatives and/or onboarding new clients preferred

Responsibilities

• Conducts, analyzes, and reports on transfer agency operations activities for clients of moderate complexity
• Leads client onboarding and internal conversions
• Conducts key metric reporting and consults on daily Transfer Agency processes
• Assists management in day to day operations, resolving escalated issues and applying key controls/processes to identify potential risk

What This Job Offers

• Job Type: Full-time
• Career Level: Senior