Senior Specialist Field Structure and Alignment
About The Position
The Field Structure and Alignment Senior Specialist is an operational partner responsible for designing, executing, and continually optimizing field sales structure and alignment. The role supports alignment throughout its full lifecycle, including restructures, product launches, and deployment planning, ensuring solutions are operationally sound, compliant, and scalable. It leads day-to-day alignment operations while contributing to process improvement, issue resolution, and cross-functional collaboration. Field sales structure and alignment defines customer-facing employees’ roles, including their geographies, customer scope, and product responsibilities. It provides foundational information for downstream processes such as call reporting, analytics, resource and sample allocation, and sales incentive compensation. Working cross-functionally in support of the sales organization, the position also contributes to asymmetric deployment strategy implementation, call deck creation and maintenance, and other field sales support functions. It requires project and vendor management, communication, organization, and developing knowledge of field sales systems and processes such as Javelin/ZAIDYN, Veeva, and US Customer Master. The role is hybrid for employees within commuting distance of the primary site (less than 50 miles) and remote for those outside that distance. Travel requirements are 25%.
Requirements
- Bachelor’s degree.
- At least 3 years of experience in field sales, master data management, sales operations, or an organization that supports field sales.
- Strong project management skills.
- Strong verbal and written communication skills.
- Demonstrated ability to collaborate, plan, and execute.
- Business acumen, problem-solving ability, and understanding of sales and marketing principles.
- Ability to manage competing priorities and work effectively in a fast-paced environment.
- Skills in adaptability, benchmarking, business initiatives, business process re-engineering, business requirements management, change management, communication, data analysis tools, data-driven decision making, information technology applications, interpersonal relationships, operations processes, process improvements, productivity initiatives, quality improvement programs, sales operations, sales organizations, and taking initiative.
Nice To Haves
- Experience with Javelin Territory Designer or other sales force alignment optimization tools.
- Experience with Javelin (JAM, JRM, JCDM), ZAIDYN Field Deployment, and/or Veeva.
- Experience supporting product launches, field restructures, or deployment planning.
- Experience with process improvement, change management, or operational excellence initiatives.
- Experience working across cross-functional teams in a sales operations or field planning environment.
Responsibilities
- Partner with cross-functional stakeholders early in restructures, product launches, and deployment planning so alignment requirements are considered in upstream design and implementation.
- Support the design, execution, and maintenance of field sales structure and alignment activities throughout their lifecycle.
- Execute field sales structure and alignment changes in accordance with compliant operational processes and business requirements.
- Manage the day-to-day work of Alignment Stewards supporting alignment changes in ZAIDYN.
- Lead daily operations, focusing on prioritization, responsiveness, and continuous improvement.
- Support call deck maintenance and related field sales operational activities.
- Participate in cross-functional project teams supporting field sales priorities and broader business initiatives.
- Identify and help implement improvements to processes, tools, governance, and capabilities.
- Facilitate development and implementation of training and communication plans related to ZAIDYN utilization for field sales managers and other stakeholders.
- Identify risks, dependencies, and downstream impacts associated with field alignment changes and recommend mitigation actions.
- Contribute to evolving the operating model to improve agility, scalability, and business impact.
Benefits
- Medical, dental, and vision healthcare benefits.
- Other insurance benefits for employees and family.
- Retirement benefits, including 401(k).
- Paid holidays.
- Vacation.
- Compassionate and sick days.
- Eligible for annual bonus and long-term incentive, if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
