Senior Specialist Field Engineer - SaaS

CoreWeave•Sunnyvale, CA

62d•$182,000 - $242,000•Onsite

About The Position

The SaaS Specialist team ensures customers derive real, lasting value from the CoreWeave SaaS platform, not just at kickoff but as they scale. This role involves close collaboration with Sales, Support, Product, and Engineering teams, and direct, hands-on engagement with customers through workshops, architecture reviews, and problem-solving for complex integration challenges. The Specialist Field Engineer, SaaS will help customers maximize their use of the platform and support internal field teams in selling and delivering it effectively. This position requires a blend of teaching, building, and advisory skills. Responsibilities include conducting workshops to translate customer ideas into technical plans, building reusable reference architectures and demos for the field team, and resolving difficult customer integration issues.

Requirements

3+ years in a similar customer-facing technical role (solutions engineering, SRE, field engineering, or similar).
Comfortable in Python and confident writing and reading code with customers watching.
Hands-on experience with Docker, Kubernetes, and Infrastructure-as-Code tools like Terraform.
Solid experience with at least one major cloud platform (AWS, GCP, or Azure); comfortable across more than one is even better.
Comfortable working in Linux/Unix environments day to day.
Strong communicator capable of explaining technical ideas clearly to both engineers and customer executives.
Skilled at breaking down messy, open-ended problems into clear plans, working closely with the customer.
Able to juggle multiple customers and priorities effectively, even in fast-paced environments.

Nice To Haves

Experience building workshops, playbooks, or enablement content for a field or sales team.
Background in MLOps or LLMOps, or building ML/AI pipelines end to end.
Experience with GenAI tooling and working with LLMs.
Familiarity with data pipeline tools and common integration patterns (identity/access, third-party systems, data flows).
A track record of shipping reusable technical assets like sample code, demo apps, or internal tools that other engineers have adopted and used.

Responsibilities

Teach the field team through feature walkthroughs, playbooks, demo guides, and office hours to enable confident selling and delivery.
Align work with top product and go-to-market priorities to focus on business impact.
Design and run hands-on customer workshops, including architecture reviews, feature adoption sessions, and post-sale planning, ensuring clear next steps.
Build reusable accelerators such as reference architectures, sample code, demo environments, and integration templates to avoid reinventing solutions.
Engage in high-priority customer engagements requiring deep, hands-on technical work to unblock deals or validate workflows.
Contribute to product development through examples, integrations, demo apps, internal tools, documentation, and occasional bug fixes via the engineering review process.
Assist customers in designing, testing, and troubleshooting integrations with the SaaS platform (APIs, data flows, identity and access, third-party systems), and feed learnings back into documentation and accelerators.
Ensure customers get real, lasting value out of the CoreWeave SaaS platform.