Senior Specialist - Consulting

Bristlecone • Dallas, TX

22h

About The Position

This role focuses on tailoring the global OCM strategy to LATAM markets, considering cultural, language, and regulatory needs. The Senior Specialist will conduct readiness assessments, stakeholder impact analyses, and design/deliver regional communications and training. They will also manage resistance, define adoption metrics, partner with LATAM leadership, and facilitate feedback loops.

Requirements

• 8–10 years of OCM experience, ideally with SAP deployments in LATAM.
• Prosci or equivalent certification.
• Experience in resistance management and tracking adoption outcomes.
• Strong facilitation, communication, and cross-cultural collaboration skills.
• Ability to navigate global program structures involving multiple consulting firms.

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Tailor the global OCM strategy to LATAM markets, considering cultural, language, and regulatory needs.
• Conduct readiness assessments and stakeholder impact analyses for regional users.
• Design and deliver regional communications, training sessions, and adoption materials.
• Identify and manage resistance in LATAM, adapting mitigation strategies to cultural context.
• Define and monitor regional adoption success metrics, escalating risks to the Global OCM Lead.
• Partner with LATAM leadership to ensure sponsorship and alignment with business goals.
• Facilitate feedback loops between LATAM end users and the global program team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior