Senior Specialist - Consulting

Bristlecone•Dallas, TX

About The Position

This role involves tailoring the global Organizational Change Management (OCM) strategy to LATAM markets, considering cultural, language, and regulatory needs. The Senior Specialist will conduct readiness assessments, stakeholder impact analyses, and design/deliver regional communications, training sessions, and adoption materials. They will identify and manage resistance in LATAM, adapt mitigation strategies, define and monitor regional adoption success metrics, and partner with LATAM leadership to ensure sponsorship and alignment with business goals. Additionally, the role facilitates feedback loops between LATAM end users and the global program team. Bristlecone is a leading provider of AI-powered application transformation services for the connected supply chain, empowering customers with speed, visibility, automation, and resiliency. They are ranked among the top ten leaders in supply chain services by Gartner, headquartered in San Jose, California, with over 2,500 consultants across North America, Europe, and Asia, and is part of the $19.4 billion Mahindra Group.

Requirements

  • Understanding and adherence to Information Security policies, guidelines, and procedures.
  • Participation in information security training and acting appropriately while handling information.
  • Reporting all suspected security and policy breaches to the InfoSec team or appropriate authority (CISO).
  • Understanding and adherence to additional information security responsibilities as part of the assigned job role.

Responsibilities

  • Tailor the global OCM strategy to LATAM markets, considering cultural, language, and regulatory needs.
  • Conduct readiness assessments and stakeholder impact analyses for regional users.
  • Design and deliver regional communications, training sessions, and adoption materials.
  • Identify and manage resistance in LATAM, adapting mitigation strategies to cultural context.
  • Define and monitor regional adoption success metrics, escalating risks to the Global OCM Lead.
  • Partner with LATAM leadership to ensure sponsorship and alignment with business goals.
  • Facilitate feedback loops between LATAM end users and the global program team.
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