Senior Specialist, Client Processing

Bank of New York Mellon • Los Angeles, CA

7d • $59,000 - $124,000 • Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist, Client Processing to join our team. This role is located in Los Angeles, CA.

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience is preferred.
• Experience in brokerage processing is preferred.
• Applicable local/regional licenses or certifications as required by the business.

Responsibilities

• Reviews day-to-day money movement activity, including Fed funds wires, check disbursements, ACH transactions, and journal entries, to ensure timely and accurate processing.
• Verifies payment and disbursement instructions for completeness, accuracy, proper authorization, and alignment with client requirements and internal procedures.
• Applies risk management and control principles when reviewing transactions by identifying discrepancies, escalating potential issues, and helping to prevent processing errors, fraud, or unauthorized activity.
• Monitors workflows and resolves exceptions related to money movement activity to support smooth operational execution and timely client service.
• Manages moderate to complex external client issues related to payment processing, disbursements, and transaction inquiries.
• Meets with business partners and support teams to ensure problems are addressed appropriately and resolved within expected timeframes.
• Provides complex analytics and reporting services to support process improvement and automation within client processing systems.
• Participates in product development, product enhancements, and system testing to help ensure high-value transactions continue to process accurately and efficiently.
• Solves complex operational problems using strong knowledge of system workflows, transaction processing requirements, and downstream impacts.
• Integrates in-depth functional knowledge and industry standards to deliver effective solutions for internal and external clients.
• Provides guidance and support to lower-level client processing roles.
• May allocate and review the work of other team members to help maintain quality and productivity.
• Contributes to the achievement of team objectives through strong operational execution, risk awareness, and continuous process improvement.

Benefits

• Access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.
• Generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
• Eligibility for an annual discretionary incentive award.
• Eligible employees may enroll in a 401(k) plan.
• Participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.
• Other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior