Senior Specialist, Client Processing
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist to join our client processing team. This role location is Westborough, MA (4 days in office expectation).
Requirements
- Bachelor’s degree or the equivalent combination of education and experience is required.
- Applicable local/regional licenses or certifications as required by the business.
Nice To Haves
- 5-7 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
Responsibilities
- Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
- Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues.
- Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner.
- Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.
- Solve complex problems based on an understanding and knowledge of the intricacies of the system.
- Integrate in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Provide support to lower level client processing roles.
- May be responsible for allocating and checking work of other team members, including supervisory review, training, and approval actions.
- Contribute to the achievement of related team objectives.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- generous paid leaves
- paid volunteer time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
