Specialist, Client Processing Representative

BNY Mellon • Pittsburgh, PA

14h

About The Position

In this role, you'll make an impact in the following ways: Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing. Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards. Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement. Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence. Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions. Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust.

Requirements

• 0-5 years of experience.
• Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.
• Excellent communication skills for effective client interaction and resolution of inquiries.
• Detail-oriented with a focus on accuracy in transaction processing and compliance with standard

Nice To Haves

• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• Experience in brokerage processing preferred.

Responsibilities

• Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.
• Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.
• Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.
• Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.
• Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions.
• Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust.

Benefits

• highly competitive compensation
• benefits
• wellbeing programs
• access to flexible global resources and tools
• paid volunteer time
• medical, dental, vision, and basic life insurance plans
• various paid time off benefits, such as vacation and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level