Senior Specialist, Client Processing
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist, Client Processing, to join our Fund and IS Client Ops team. This role is located in Boston, MA.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- 5–7 years of total work experience preferred.
- Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
- People leadership (if applicable): May allocate and check work of other team members and be responsible for supervisory review, training, and approval actions.
Responsibilities
- Provide complex analytics and reporting services to improve and automate Client Processing systems, solving complex problems based on deep system knowledge.
- Manage moderate to complex external client issues and directly advise organizational units/teams to ensure timely delivery of service and issue resolution, including regular meetings to address and resolve problems.
- Participate in product development, enhancement, and system testing to ensure products accurately and efficiently process high-value transactions, integrating in-depth area knowledge with industry standards and practices.
- Support lower-level client processing roles and contribute to the achievement of related teams’ objectives; may allocate and check work and perform specific supervisory review, training, and approval actions.
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- Various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
