Senior Specialist, Client Processing - FX Operations
About The Position
This is a fast-paced and time-sensitive FX Operations job. The role provides complex analytics and reporting services, working to improve and automate Client Processing systems. The Senior Specialist manages moderate to complex external client issues and directly advises other organizational units/teams to ensure timely delivery of service or resolution of issues. They meet with organizational units/teams to ensure problems and issues are being addressed appropriately and resolved in a timely manner. The role participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high-value transactions. The Senior Specialist solves complex problems based on an understanding and knowledge of the intricacies of the system, integrating in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients. This role provides support to lower-level client processing roles and may be responsible for allocating and checking work of other team members, as well as specific supervisory review, training, and approval actions. The position contributes to the achievement of related teams' objectives.
Requirements
- Bachelors degree or the equivalent combination of education and experience is required.
Nice To Haves
- 5-7 years of total work experience is preferred.
- Experience in Foreign Exchange, Derivatives, or Cash processing is highly preferred.
Responsibilities
- Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
- Manages moderate to complex external client issues.
- Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
- Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Solves complex problems based on an understanding and knowledge of the intricacies of the system.
- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Provides support to lower level client processing roles.
- May be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review, training and approval actions.
- Contributes to the achievement of related teams objectives
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- Various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
