Senior Specialist, Business Analyst, GDO - Patient & Site Engagement

Bristol Myers Squibb • Princeton, NJ

1d • $76,080 - $92,185 • Hybrid

About The Position

The Senior Specialist, Business Analyst in the Patient & Site Engagement and Trial Feasibility & Forecasting Product Line in Global Development Operations IT (GDO IT) play a key role in bridging the gap between Clinical operations needs and IT solutions, primarily focusing on Patient Engagement. This is a hands-on role where the successful candidate will work closely with Global Patient Recruitment, Study and Patient Experience teams to gather requirements, design prototypes, work with Product Manager to develop and support the technology solutions throughout its lifecycle.

Requirements

• Minimum education of a bachelor’s degree in computer science, computer engineering, life sciences, or related discipline is required.
• Minimum of two (2) years of experience as a technical business analyst, preferably in pharmaceutical, clinical research, or healthcare settings is required.
• Experience using Python or similar tools for scripting, automation, and analytics.
• Proficiency in SQL, Python for data manipulation, automation, and reporting tasks.
• Experience using business analysis tools (Figma, JIRA, MS Office, or comparable platforms).
• Effective communicator with ability to drive conversations with technical and non-technical stakeholders.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Collaborative team player with willingness to learn and adapt in a dynamic product ecosystem.

Responsibilities

• Serve as the system/business analyst on assigned initiatives in Patient & Site Engagement product line within Global Development Operations IT organization.
• Develop effective business relationships with stakeholders to ensure successful delivery of technology initiatives and bring creative ideas to help solve pain points and business challenges.
• Work closely with product managers and business stakeholders to solve business problems using AI first approach.
• Create IT documentation artifacts in support of an agile technology implementations, including but not limited to requirements specifications, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and change management artifacts.
• Prototype technology solutions using tools such as python, Jupyter Notebook, and Figma.
• Use AI to generate SQL scripts to analyze data, identify gaps, trends and improvement opportunities to analyze data, identify gaps, trends, and improvement opportunities.
• Generate relevant reports and visualizations.
• Be the ‘Human in the Loop’ for AI products and Configure, test, and validate applications with engineering team.
• Coordinate and execute user acceptance testing, validate requirements, and manage traceability matrices.
• Participate in retrospectives, collect user feedback, and propose improvements to business capabilities.
• Develop effective business relationships with stakeholders to ensure successful delivery of technology initiatives.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior