Senior Specialist, Billing

MoxieNew York, NY
$115,175 - $155,825Remote

About The Position

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. Senior Specialist, Billing (IC3) We're looking for a Senior Specialist, Billing to take full ownership of how Moxie bills, collects, and reconciles revenue — and to lead the transition to a new accounting system that will serve as the backbone for that work going forward. You'll also be building the automation and reporting that turns billing from a manual, spreadsheet-driven process into a scalable system — and becoming the person leadership turns to first when they want to understand how billing is actually performing.

Requirements

  • Someone who can fully map how each revenue type is calculated, billed, and reconciled today — including where the manual breakpoints are — and use that understanding to redesign the process, not just operate it
  • Experience owning a system implementation or migration end-to-end (scoping, sequencing, executing), not just working within a finance system someone else built
  • A track record of building repeatable, automated processes out of manual or spreadsheet-heavy foundations
  • Comfort operating with real autonomy and ambiguity — this role has one owner, not a committee, and success depends on knowing when to move and when to flag something to Finance or leadership
  • Strong cross-functional collaboration instincts, particularly with Finance on month-end close and with service teams on their specific billing needs

Responsibilities

  • Own billing, collections, and reconciliation end-to-end, and become the single point of contact service teams rely on for billing questions
  • Lead the new billing module implementation from scoping through go-live
  • Build billing automation on top of the new system, covering the majority of revenue categories and meaningfully reducing manual, spreadsheet-based work
  • Establish consistent, enforced overdue invoice tracking and drive a visible reduction in aged AR, along with a live, self-updating view of invoiced/collected/charged/delta for leadership
  • Surface and help solve the harder structural problems the migration exposes — like reconciliation across entities or revenue types — and propose how to manage them

Benefits

  • End-to-end ownership — you own this part of the business, not a slice of someone else's plan
  • A real problem to solve end-to-end: evaluate the approach, implement it, execute across teams, then own what you built
  • You'll be shaping how this actually gets done, not administering a system someone else already set up
  • Direct visibility to leadership on something the company is actively watching
  • The kind of resume outcome that's rare — "I led this end-to-end," not "I ran this"
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