Senior Solutions Engineer | Houston, TX | Remote

Zema Global • Kalamazoo, MI

4d • Remote

About The Position

The Solution Engineer is a critical business enabler at Zema Global, operating at the intersection of sales, relationship management, delivery, and customer success. More than a technical advisor, the Solution Engineer serves as a trusted partner to both customers and internal teams – guiding strategic decisions, communicating value, and accelerating growth. This role requires a balance of technical expertise, industry knowledge, and commercial acumen. Solution Engineers help customers navigate complex decisions, shape solutions that justify investment, and ensure value realization across the sales lifecycle.

Requirements

• 7+ years of experience in a technical role such as Solutions Engineer, Sales Engineer, Pre-Sales Consultant, or similar.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Analytics or related field (or equivalent experience).
• Experience with Energy / Commodities Trading industries and/or Financial Services within Fortune 1000 firms.
• Experience with data enabled platforms and the ability to map complex data flows throughout an organization.
• Strong understanding of software, SaaS platforms, or IT infrastructure.
• Familiarity with cloud technologies (AWS, Azure, GCP), APIs and other downstream integrations.
• Excellent communication skills, able to confidently bridge technical depth with business storytelling.
• Analytical and problem-solving mindset with a customer-first orientation.
• Innate curiosity and growth mindset - thrives in an environment where there’s always more to explore.
• Ability to travel as needed.

Nice To Haves

• Experience with scripting languages (Python, JavaScript) or integration tools is a plus.
• Familiarity with Zema Global's data and software platforms or comparable market data management / ETRM systems.
• Comfort using AI tools (e.g., Claude, ChatGPT) for workflow automation, drafting, and analysis.
• Professional certifications in business management or the energy, commodity, or financial industries.

Responsibilities

• Partner with Sales and Relationship Management to analyze customer challenges and design customized technical solutions.
• Develop and deliver custom presentations and demonstrations to customers based upon their specific requirements.
• Create technical proposals, RFP responses, SOWs and technical documentation to align solutions with client needs.
• Coordinate with product, engineering, and delivery teams to ensure feasibility and alignment on budget, expectations, and timelines.
• Build strong relationships with customers by understanding their business goals and acting as a trusted technical advisor.
• Translate complex technical concepts into language that resonates with executives and non-technical stakeholders.
• Conduct workshops, webinars, and training sessions to enable customers to make the most of the solution.
• Stay up to date with product developments, industry trends, and competitive solutions.
• Collect Voice of Customer to enhance our understanding of product-market fit, evaluate target market segments, and influence development priorities.

Benefits

• Career Growth
• Exceptional People
• Meaningful Ownership
• One Global Team

What This Job Offers

• Job Type: Full-time
• Career Level: Senior