Senior Solutions Engineer - Warehouse Automation

THG Ingenuity•US, New Jersey, NJ
•$100,000 - $140,000

About The Position

THG Fulfil, part of THG Ingenuity, provides integrated warehousing, fulfilment and courier management solutions for leading e-commerce brands and enterprise businesses worldwide. It combines warehouse automation with proprietary technology, including AutoStore, Libiao and Geek+ robotics, and its WMS/WCS/OMS platforms. The Senior Solutions Engineer designs innovative, scalable and commercially viable warehouse and fulfilment solutions for enterprise clients. Working with customers and commercial, operations, engineering and technology teams, the role translates operational requirements into practical warehouse designs that optimise capacity, throughput, productivity and cost efficiency. Solutions cover warehouse layouts, material flows, storage strategies, automation technologies and systems integration, supporting third-party automation opportunities, wider 3PL proposals and enterprise customer transitions into THG Fulfil facilities.

Requirements

  • Proven experience in warehouse solutions design, logistics engineering, intralogistics, automation engineering or supply chain solutions.
  • Experience designing warehouse or fulfilment solutions for large-scale or complex operations.
  • Strong understanding of warehouse processes, including storage, replenishment, picking, packing, sortation and dispatch.
  • Knowledge of warehouse automation, including robotics, automated storage and retrieval systems, conveyors or goods-to-person solutions.
  • Experience with warehouse layouts, capacity planning, throughput modelling and operational analysis.
  • Commercial awareness, including experience supporting cost models, ROI calculations and customer proposals.
  • Understanding of WMS, WCS and OMS platforms and their integration with warehouse automation.
  • Strong analytical, problem-solving and communication skills, with the ability to present complex solutions clearly to technical and commercial stakeholders.

Nice To Haves

  • Experience within 3PL, contract logistics or e-commerce fulfilment.
  • Exposure to AutoStore, Libiao, Geek+ or warehouse design and simulation tools.

Responsibilities

  • Design end-to-end warehouse and fulfilment solutions for complex enterprise customers, from initial concepts through detailed proposals.
  • Develop warehouse layouts, storage strategies, material flows, picking methodologies and operational processes.
  • Evaluate and incorporate automation technologies, including AutoStore, Libiao and Geek+ robotics, according to customer requirements.
  • Assess capacity, throughput, labour requirements and operational constraints to ensure solutions are scalable and deliverable.
  • Work with enterprise customers to understand operational requirements, order profiles, volumes, growth plans and service-level expectations.
  • Lead site visits, operational assessments and discovery workshops to gather requirements and identify improvement opportunities.
  • Translate customer needs into technical specifications and tailored fulfilment solutions.
  • Develop capacity plans, throughput models and operational resource requirements using customer data.
  • Support solution simulations, cost modelling and ROI analysis to demonstrate proposed solution benefits.
  • Work with commercial teams to ensure designs are technically feasible, cost-effective and commercially viable.
  • Produce technical solution proposals incorporating warehouse layouts, process flows, automation configurations and financial analysis.
  • Present solutions to customer stakeholders and support tenders, RFPs and complex sales processes.
  • Collaborate with operations, engineering, software and implementation teams to validate designs and support successful delivery.
  • Define integration requirements across THG Fulfil’s WMS/WCS/OMS platforms and automated warehouse equipment.
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