Senior Solutions Engineer

Jobber
CA$125,800 - CA$170,100Hybrid

About The Position

Jobber is seeking a Senior Solutions Engineer to join their Product Engineering & Partnerships team. This role is crucial for expanding software solutions to meet the needs of service providers and growing the app marketplace through partnerships. The Senior Solutions Engineer will work closely with internal teams (Partnerships, Platform Experience Engineering, Business Development) and external development teams to ship valuable integrations. Jobber emphasizes continuous learning and professional development through mentorship, feedback, and a dedicated Learning and Development team.

Requirements

  • Previous experience in a solutions engineering or similar role.
  • Proven experience in application marketplace development and management.
  • Strong knowledge of API technologies, including REST and GraphQL.
  • Strong communication skills
  • Collaborative problem solving skills coupled with the ability to think on your feet
  • Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack
  • Proven leadership experience championing complex, high-impact projects and serving as core contributor
  • Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance
  • Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching
  • Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving
  • Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments
  • Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends

Nice To Haves

  • Exposure or experience in a tech leadership role
  • Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS.

Responsibilities

  • Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs.
  • Develop and implement integration strategies that enhance our application marketplace offerings.
  • Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL).
  • Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals.
  • Provide technical support and guidance to partners throughout the integration process.
  • Identify opportunities for innovation and process improvement within the integration landscape.
  • Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
  • Partner with Product and Design teams to shape and define the strategic product roadmap
  • Actively participate in code reviews and testing processes to ensure code quality and maintainability
  • Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
  • Participate in discussions to drive consensus on optimal solutions for complex customer problems
  • Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements
  • Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
  • Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development

Benefits

  • Equity rewards
  • Annual stipends for health and wellness
  • Retirement savings matching
  • Extended health package with fully paid premiums for body and mind
  • Dedicated talent development program
  • Career coaching
  • Opportunities for career development
  • Stock options
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