Senior Solutions Engineer

Shipium
Remote

About The Position

We are seeking a Senior Solutions Engineer to serve as a strategic technical leader within complex enterprise sales cycles. This role blends technical depth with commercial ownership — partnering closely with Sales to drive evaluation strategy, shape technical narratives, and win competitive opportunities. You will act as the technical quarterback for your deals, leading discovery, architecting API-driven solutions, and ensuring technical validation accelerates deal momentum. This role is well-suited for someone who has built a strong foundation in SaaS pre-sales and is ready to take expanded ownership in high-impact, enterprise environments.

Requirements

  • Enterprise Experience: Proven track record supporting mid-market to enterprise B2B sales cycles with multiple stakeholders.
  • Technical Fluency: Strong understanding of APIs, integration patterns, and cloud-based platforms.
  • Problem Solving: Ability to translate complex operational challenges into structured technical solutions.
  • Communication: Exceptional skills in presenting to both technical teams and executive-level stakeholders.
  • Analytical Mindset: Ability to interpret operational data and contribute to building compelling business cases.
  • Drive: High degree of ownership, accountability, and internal drive.
  • Adaptability: Comfortable operating in fast-moving, ambiguous environments.
  • Education & Experience: Bachelor’s degree and/or 6–10 years of related experience in a SaaS environment (Solutions Engineering, Technical Implementation, or Customer Success); or an equivalent combination of education and experience.
  • Computer Skills: Proficiency in basic office products (Google Workspace); experience with SaaS platforms in logistics/supply chain (WMS, OMS, TMS, Multi-Carrier Platforms); mastery of APIs and tools like Postman; and a demonstrated ability to learn new technology quickly.
  • Reasoning Ability: Ability to solve practical problems and deal with various concrete variables in situations with limited standardization.
  • Language Skills: Ability to read/interpret technical documents and write professional correspondence. Ability to speak effectively before groups of customers or coworkers,
  • High degree of ownership, accountability, and internal drive.
  • Comfortable operating in fast-moving, ambiguous environments.
  • 25% travel required

Nice To Haves

  • Supply chain, logistics, transportation, or e-commerce infrastructure is strongly preferred.

Responsibilities

  • Deal Strategy: Own the technical strategy for enterprise sales opportunities from discovery through close.
  • Discovery: Lead structured discovery workshops across operational, technical, and executive stakeholders.
  • Architecture: Architect API-based integrations across OMS, WMS, TMS, and carrier ecosystems.
  • Validation: Design and execute evaluation plans that align technical validation with commercial milestones.
  • Presentation: Deliver executive-level demos and presentations that translate platform capabilities into measurable business outcomes.
  • Proof of Value: Lead POV engagements, including data analysis and ROI storytelling.
  • Risk Management: Identify and proactively manage technical risks that could impact deal progression.
  • Sales Partnership: Partner closely with Sales to influence competitive positioning and maintain deal momentum.
  • Handoffs: Collaborate with Implementation and Professional Services to ensure clean handoffs and executable commitments.
  • Enablement: Contribute to the evolution of pre-sales frameworks, demo strategy, and technical best practices.

Benefits

  • Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 28 states, 8 paid weeks of parental leave, paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off.
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