Senior Solutions Engineer

Ketch • Boston, MA

3d • $140,000 - $250,000 • Remote

About The Position

We are seeking a Senior Solutions Engineer to join our team. This role is crucial in supporting the deal lifecycle, driving value engineering, and managing stakeholder relationships. You will collaborate closely with Account Executives to own the technical solution components of deals, guiding opportunities from discovery to closure. A key part of this role involves articulating the value and vision of the Ketch platform to diverse audiences, from C-level executives to technical teams, and delivering compelling product demonstrations. You will also be responsible for architecting customer solutions, building front-end visionary demos, prototyping back-end integrations, and validating technical fit through workshops and Proof of Value engagements. Additionally, you will scope implementation needs, ensure a smooth handover to Customer Success, and act as a subject matter expert in data privacy, the data ecosystem, and the advertising ecosystem. This role requires a deep understanding of competitive strategies and cross-functional collaboration to influence the product roadmap and develop technical assets.

Requirements

• 10-15 years working experience.
• 5+ years of experience in a Solution Engineering, Sales Engineering, or Technical Consulting role, preferably within an Enterprise SaaS environment.
• Proven track record of supporting complex sales cycles and co-selling with Account Executives to close 6-figure+ deals.
• Experience working in the Data Privacy, Data Governance, Security, or AdTech/MarTech sectors is highly preferred.
• Practical working knowledge of HTML, CSS, and JavaScript.
• Experience with low-code design tools (e.g. Webflow) to build visual mockups and interactive prototypes is essential.
• Understanding of RESTful APIs, JSON payloads, and webhooks.
• Ability to use tools like Postman to test endpoints.
• Strong familiarity with modern data platforms (Snowflake, Databricks, BigQuery). You do not need to be a database admin, but you must be comfortable navigating a database schema and performing data updates to tables.
• Ability to create clear, professional solution diagrams (using tools like Lucidchart) that explain data flows to both technical and non-technical audiences.
• You must understand and be able to explain how a web browser works at a technical level.
• Exceptional verbal and written communication skills.
• You must be comfortable whiteboarding a solution on the fly and pivoting a conversation from a high-level executive summary to a deep-dive technical debate.
• Strong "detective" skill. The ability to ask second and third-level questions to uncover the root cause of a prospect's pain, implication and need (e.g., MEDDPICC/Value Engineering). Be deeply curious and follow the thread.
• A demonstrated ability to work independently in a fast-paced environment, learning new technologies and regulations rapidly without hand-holding or seeking permission. Do it now.
• Must be able to work legally in the United States
• B.S Computer Science, Software Engineering, MIS or equivalent relevant experience required
• English language fluency required, additional languages a plus

Nice To Haves

• CIPP/E, CIPP/US, or CIPM certifications from the IAPP.
• Familiarity with how data moves through marketing ecosystems (CDPs, DMPs, DSPs)

Responsibilities

• Collaborate closely with Account Executives owning the solution components of the deal, moving opportunities from discovery to closed/won.
• Own the technical solution responses to RFPs, RFIs, and Security Questionnaires.
• Confidently present the Ketch platform and vision to diverse audiences, from C-level executives to security engineers and legal counsel, tailoring the narrative to frame and quantify value for each stakeholder.
• Lead high-impact product demonstrations, whiteboarding sessions, and Q&A forums that clearly visualize how Ketch solves complex data permissioning challenges.
• Translate customer business challenges into robust technical designs.
• Produce detailed solution architecture diagrams that highlight data flows, front-end integrations, backend system integrations, and solution sequencing.
• Produce assets that describe how users will interact with and benefit from the solution.
• Independently build front-end visionary demos using tools like Webflow, JavaScript, and HTML to visualize the user experience in the customer context.
• Prototype back-end integrations with customer internal systems using REST APIs and your understanding of JSON to demonstrate interoperability.
• When appropriate, design and lead technical workshops and Proof of Value (POV) engagements to validate the solution against specific customer use cases and success criteria.
• Assess the prospect’s delivery capabilities and determine the necessity for Ketch Professional Services or partner involvement, ensuring a seamless transition from sales to deployment.
• Own the handover of the solution to the Customer Experience (and when appropriate, the partner) team.
• Maintain deep immersion in the evolving data privacy landscape, including global laws (GDPR, CCPA, etc.), regulatory requirements, and enforcement actions.
• Leverage strong familiarity with large-scale database technology (e.g. Snowflake, Databricks, BigQuery) and cloud technologies (AWS, GCP) to advise on data governance and integration best practices.
• Maintain an up-to-date understanding of the advertising technology landscape and the impact of privacy on data collection and activation.
• Maintain an up-to-date understanding of competitive technologies, equipping the sales team with the knowledge to position Ketch effectively in the market.
• Act as the "voice of the customer" by collaborating with Product Management and Engineering to influence the roadmap, while working with Marketing to develop cross-functional solution guides and technical assets.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior