Senior Solutions Engineer

FISPAN • Vancouver, BC

1d • CA$115,000 - CA$135,000 • Hybrid

About The Position

The Senior Solutions Engineer plays a critical role in FISPAN's Solutions Team, collaborating across departments to ensure the success of FISPAN's products. This role involves engaging directly with Bank Partners and internal teams, leading technical and strategic discussions, designing efficient technology solutions, and improving FISPAN's end-to-end processes. The ultimate goal is to empower FISPAN's partners and their clients to automate treasury and payment operations while driving internal process enhancements that support business growth.

Requirements

• Minimum 5+ years of experience in solutions engineering, product management, or a similar role, preferably in financial services or financial technology.
• Strong ability to create technical documentation, including process workflows and requirements documents.
• Proficiency in reading and interpreting technical specifications, transforming complex details into accessible, user-friendly content.
• Comprehensive knowledge of connectivity standards such as authentication, encryption, secure transmission, and APIs.
• Familiarity with data standards such as XML and JSON
• Proficiency in leveraging AI tools and Model Context Protocol (MCP) to streamline workflows, drive day-to-day efficiency, and enhance technical output.
• Excellent presentation and communication skills, with the ability to convey technical concepts effectively to diverse audiences.
• Proven relationship-building skills with both internal stakeholders and external partners.
• Highly motivated, self-directed individual who can manage multiple initiatives and meet tight deadlines.

Nice To Haves

• Prior experience in financial services or financial technology is highly desirable.
• ERP ecosystem experience will be a differentiating skill as well.
• Experience in a consulting or sales role is also a benefit for this role.

Responsibilities

• Engage with FISPAN partners and prospects to deliver customized product demonstrations tailored to their unique needs.
• Leverage market and technical expertise to provide strategic consultation on partner product strategies. This includes designing optimal technology and go-to-market solutions for our partners.
• Analyze bank product specifications to design and deliver best-in-class technical solutions.
• Collaborate with sales, product, and service operations teams to develop optimal go-to-market strategies for FISPAN products across the partner ecosystem.
• Lead internal strategic initiatives aimed at automating and improving FISPAN processes to drive efficiency and revenue growth.
• Lead technical scoping and draft detailed specifications for Statements of Work (SOWs).
• Create and present strategic pitch decks to banks and new partners to introduce and highlight new product functionality.
• Act as a mentor and technical guide for junior members of the Solutions Team, fostering their professional growth and ensuring best practices.

Benefits

• Best-in-Class Equipment: The most modern MacBook and Apple equipment.
• Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
• Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.
• Fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs
• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed