About The Position
The Senior Solutions Engineer will be a trusted technical advisor to customers and the Uplynk organization. They will be responsible for leading technical discovery, solution architecture, demonstrations, RFP/RFI responses, and proofs of concept. This role involves designing end-to-end Uplynk solutions across various video streaming technologies and cloud platforms, as well as architecting critical infrastructure like Cloud MCR and disaster recovery solutions. The engineer will translate customer requirements into actionable plans, evaluate existing environments for improvements, and identify necessary Uplynk capabilities or partner technologies. A key aspect of the role is collaborating with Product and Engineering teams to influence platform development based on customer needs and contributing to the Solutions Engineering organization by developing reusable architectures and best practices.
Requirements
- 7+ years of experience in Solutions Engineering, Sales Engineering, Broadcast Engineering, Video Architecture, or a related technical role.
- Strong experience with broadcast, OTT, streaming, or enterprise video platforms.
- Experience designing complex live and linear video architectures.
- Experience supporting mission-critical 24x7 streaming or broadcast operations.
- Experience designing solutions across multiple public cloud environments.
- Strong understanding of FAST, DRM, SSAI, and premium live video workflows.
- Ability to independently lead complex technical customer engagements.
- Strong troubleshooting, communication, and presentation skills.
- Ability to communicate effectively with technical teams, operators, partners, and senior executives.
- Strong knowledge of Uplynk or the ability to rapidly develop expertise across: Uplynk Live, Linear, VOD, Studio, and APIs
- Strong knowledge of live ingest, encoding, transcoding, and adaptive bitrate profiles
- Strong knowledge of channel scheduling, linear playout, and Live-to-VOD
- Strong knowledge of FAST channel creation and distribution
- Strong knowledge of SSAI, ad monetization, and SCTE-35
- Strong knowledge of DRM and premium content protection
- Strong knowledge of closed captions and multi-audio workflows
- Strong knowledge of content syndication and distribution
- Strong knowledge of CDN and multi-CDN architectures
- Strong knowledge of monitoring, alerting, and workflow automation
- Strong knowledge of StreamOps and managed operational services
- Strong knowledge of third-party contribution, playout, monitoring, monetization, and distribution integrations
- Strong understanding of traditional and cloud-based broadcast environments, including: Master Control and linear channel origination
- Strong understanding of Cloud MCR and disaster recovery
- Strong understanding of primary/backup signal paths and automated failover
- Strong understanding of 24x7 broadcast and streaming operations
- Strong understanding of monitoring, incident response, and operational escalation
- Strong understanding of Satellite contribution and distribution
- Strong understanding of Satellite-to-IP migration
- Strong understanding of Enterprise IPTV
- Strong understanding of SRT, Zixi, RTP/UDP, and professional IP video transport
- Strong understanding of hybrid satellite, IP, and cloud environments
- Strong working knowledge of AWS, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), and/or Azure
- Strong working knowledge of multi-cloud and hybrid-cloud architectures
- Strong working knowledge of cloud networking, compute, storage, and connectivity
- Strong working knowledge of broadcast and OTT video architectures
- Strong working knowledge of H.264/AVC and HEVC
- Strong working knowledge of MPEG transport streams
- Strong working knowledge of HLS and MPEG-DASH
- Strong working knowledge of SRT, Zixi, RTP/UDP, and RTMP
- Strong working knowledge of SCTE-35/SCTE-104
- Strong working knowledge of SSAI and dynamic ad insertion
- Strong working knowledge of DRM and content security
- Strong working knowledge of APIs and workflow automation
- Strong working knowledge of video monitoring and observability
Nice To Haves
- Uplynk experience strongly preferred.
- Experience with Cloud MCR, disaster recovery, or Satellite-to-IP workflows preferred.
Responsibilities
- Lead technical discovery, solution architecture, demonstrations, RFP/RFI responses, and proofs of concept.
- Design end-to-end Uplynk solutions across live, linear, VOD, FAST, SSAI, DRM, and distribution.
- Architect Cloud MCR, disaster recovery, and Satellite-to-IP solutions.
- Design resilient multi-cloud architectures across AWS, Google Cloud, OCI, and Azure.
- Translate customer requirements into architectures, workflows, and implementation plans.
- Evaluate customer environments for improvements in resiliency, automation, latency, operations, and cost.
- Design solutions supporting mission-critical 24x7 streaming operations.
- Identify when Uplynk capabilities, partner technologies, or product enhancements are required to deliver a complete solution.
- Partner with Product and Engineering to communicate customer requirements and influence platform capabilities.
- Develop reusable architectures, demonstrations, and technical best practices for the Solutions Engineering organization.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
