Senior Solutions Engineer, Media

HealthVerity • Philadelphia, PA

2d • Hybrid

About The Position

As a Senior Solutions Engineer, you’ll be pivotal in driving innovation and success by partnering with sales, product, and engineering teams to design tailored technical solutions for our customers, with a focus on supporting our media measurement and audience business. You'll facilitate decision-making and alignment across teams, removing barriers to close new business opportunities. By solving critical business needs, you'll ensure long-term customer success and inform our product roadmap and business strategy to meet evolving market demands efficiently.

Requirements

• 5+ experience in a technical pre-sales role (e.g. sales engineering, solutions architect), preferably in the SaaS B2B space or equivalent experience in product or data workflow design
• 3+ years work in a client facing role and project management experience in a complex technical environment
• 3+ years of experience using SaaS products in the workplace (e.g. Salesforce, JIRA, Confluence, and LucidChart or similar software)
• 1+ year of experience building AI-enabled internal and/or client-facing solutions using low code or no code tooling (LLM, workflow automation, agents)
• Strong written and verbal communication skills and experience collaborating across varying levels of stakeholders

Nice To Haves

• Familiarity with the healthcare industry and data ecosystem; direct experience working with large healthcare datasets a plus.
• Familiarity with SQL, Python, Databricks, ETL processes, and AWS environments
• Knowledge and experience in a regulated industry (e.g. HIPAA)
• Knowledge and experience in digital & tv advertising, media audience targeting, and advertising campaign measurement
• Familiarity with media technology: media and website pixeling, activating programmatic campaigns via DSPs

Responsibilities

• Own the pre-sales development and documentation of SaaS configurations and technical solutions
• Build relationships with clients as their primary technical resource throughout the sales cycle
• Understand the customer’s business needs and use case to develop creative solutions that drive satisfaction and lead to long term engagements
• Support clients with internal decisions regarding their technology stack and configuration for the use of HealthVerity products
• Scope solutions to fit within a customer’s budget and timeline
• Inform strategic decisions on new product/feature development and commitment of internal resources
• Work with internal teams to determine level of effort and and feasibility of novel workflows and configurations
• Develop technical workflow diagrams
• Initiate process improvement initiatives to speed up the sales process and ensure seamless transitions to post-sale customer teams
• Support the media sales team by supporting existing customers utilizing HealthVerity Audiences and Media Measurement solutions, explain our methodology and solutions to prospective customers, and solution for new clients onboarding to either product offering

Benefits

• health, dental, and vision coverage starting on day 1
• 401(k) plan
• equity program, with new hire equity grants beginning at the Director level and above
• Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area
• 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents
• Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources
• biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed