Senior Solutions Consultant

Braze • Chicago, IL

7d • Hybrid

About The Position

Braze is seeking a Senior Solutions Consultant for its Media, Entertainment, Gaming, and Sports (MEGS) segment, serving the Americas. Solutions Consultants act as trusted advisors during the sales process, leveraging product expertise, strategic vision, and best practices to build strong, long-term partnerships with customers. This role is crucial for providing technical thought leadership across the MEGS vertical, various customer types, and geographic markets. The position blends the art of storytelling and sales with the science of how Braze's technology delivers value, aiming to build customer confidence in Braze's capabilities and team. It offers an opportunity to expand thought leadership skills while collaborating with Braze's sales, marketing, security, and product teams. The role requires experience in Pre-sales Engineering, Technical Account Management, or Customer Success, a high level of curiosity about technology, and mentorship of other Solutions Consultants. The role involves travel, up to 50% at peak times, and is based in the [Office] office.

Requirements

• Exemplary written and verbal communication skills coupled with unparalleled follow-up skills.
• Ability to make people feel heard and understood.
• Team player mentality.
• High level of intellectual curiosity.
• Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics or Programming (even just HTML).
• Experience in Pre-sales Engineering, Technical Account Management, or Customer Success.
• High level of curiosity about all things tech.

Nice To Haves

• Experience in the Media, Entertainment, Gaming, and Sports (MEGS) segment.

Responsibilities

• Serve as a technical thought leader across the MEGS vertical, various customer types, and geographic markets.
• Act as a trusted advisor to prospective customers during the sales process.
• Bring extensive product expertise, strategic vision, and best practices to bear.
• Lay strong foundations for long-term partnerships between Braze and customers, beginning pre-sales.
• Blend the art of storytelling and sales with the science behind how Braze's technology tactically delivers value.
• Help 'make it real' during the sales process to build prospective customer confidence in Braze's capabilities & team.
• Expand thought leadership skills.
• Partner with Braze’s sales, marketing, security, and product teams.
• Serve as a mentor to Solutions Consultants on the team.
• Position BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to sophisticated customers.
• Collaborate with teammates across all departments with a 'get it done' attitude for customers.
• Participate in product strategy sessions, marketing positioning decisions, pricing and packaging discussions, and more, leveraging broad product knowledge.

Benefits

• Competitive compensation that includes equity
• Flexible time off policy
• Free daily lunch and fully stocked kitchen with snacks and beverages
• Excellent medical, dental, and vision coverage for you and your dependents
• Life insurance
• Commuter benefits
• Parental leave plans
• Collaborative, transparent, and fun loving office culture
• Equity grants of restricted stock (RSUs)
• Retirement and Employee Stock Purchase Plans
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed