Senior Solutions Consultant

Xero • US: Remote, IL

37d • $103,000 - $129,000 • Hybrid

About The Position

As a Senior Solutions Consultant, you will step into a vital role as a technical expert and strategic advisor, leading our most complex and high-impact solution opportunities. You will act as a critical partner to our Sales team and customers, owning the technical solution strategy for strategic partners. By translating ambiguous and often competing requirements into scalable, future-proof solution architectures and implementation roadmaps, you will shape deal strategies while balancing customer outcomes with product capabilities. Your impact will extend across the entire customer lifecycle, guiding partners through complex pre-sales discovery, data migration strategies, and implementation governance. You will leverage your deep product and accounting workflow expertise to uncover root causes, build compelling value cases, and drive the adoption of new ways of working. Additionally, you will elevate the capability of the wider team by modelling best practice and coaching others on complex engagements. The Solutions Consulting team operates at the intersection of Sales, Product, and Customer Success to design and validate advanced platform solutions. We collaborate closely to turn complex partner environments into tailored blueprints, ensuring seamless integration with the broader ecosystem. Together, we focus on sharing reusable frameworks, mentoring one another, and turning strategic partners into long-term champions of our platform.

Requirements

• Deep domain knowledge of accounting or bookkeeping workflows, with a background advising firms or working operationally within them.
• Expertise in leading technical solution strategies and designing end-to-end integrated architectures within a SaaS or technology environment.
• Proven ability to conduct strategic discovery, uncovering root causes and translating complex technical capabilities into clear business outcomes.
• Strong skills in data migration consulting, implementation governance, and guiding organisations through change.
• Exceptional communication skills, with confidence presenting to executive audiences, navigating complex stakeholder dynamics, and leading collaborative workshops.
• Willingness to contribute to the development of shared tools, frameworks, and playbooks.

Nice To Haves

• Coaching and mentoring others.

Responsibilities

• Leading end-to-end discovery and complex technical scoping to define scalable solution architectures for our largest opportunities.
• Designing and validating tailored future-state blueprints across our product suite, practice tools, and ecosystem applications.
• Advising strategic partners on data migration strategies for complex legacy environments and establishing robust implementation governance.
• Synthesising partner feedback and implementation insights to provide clear recommendations to our product and engineering teams for future roadmap priorities.
• Modelling best practice and coaching others on complex engagements.

Benefits

• Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed