Senior Solutions Architect - Reuters Imagen

Thomson Reuters • New York, NY

5d • $147,000 - $273,000 • Remote

About The Position

As a Senior Solutions Architect for Reuters Imagen, you will be the primary technical expert for strategic opportunities. Your role will involve shaping solution designs, influencing customer decisions, and supporting successful implementations, all of which will directly contribute to revenue growth, customer success, and the future direction of the platform. Reuters Imagen is a trusted provider for managing and maximizing digital content value for sports and media brands, backed by Thomson Reuters and experiencing rapid growth.

Requirements

• 5+ years of experience in requirements elicitation, solutions architecture, pre-sales engineering, or technical sales support for enterprise or SaaS software
• Demonstrable track record closing or materially contributing to complex technical deals in the US and North American market
• Deep understanding of cloud infrastructure, hosting architectures, and storage solutions (AWS and Azure essential)
• Strong expertise in data modelling, cross-system data reconciliation, and integration design including API patterns, data attribute mapping, and business process dependencies
• Able to deliver product demonstrations and handle technical objections from developers to executives
• Experience creating technical proposals, SOWs, architecture diagrams, solution blueprints, and RFP responses
• Comfortable operating post-sale in a technical advisory capacity alongside delivery teams
• Fluent professional English; able to work independently in a remote environment and across time zones
• Proven use of AI tools such as ChatGPT, Claude, or Copilot for research, analysis, and workflow efficiency

Nice To Haves

• Experience in sports, media, broadcast, or content management technology sectors
• Knowledge of video codecs, transcoding, metadata standards, live ingest protocols, and content delivery workflows
• Understanding of AI services and their application in video processing, automated tagging, data enrichment, and intelligent content discovery
• Experience with Salesforce, Azure DevOps, and Monday.com
• Familiarity with SAML/SSO, access control models, and security and compliance requirements common in enterprise media environments

Responsibilities

• Lead technical discovery workshops, understanding customer requirements, workflows, integrations, security considerations and business objectives.
• Design scalable cloud-based solutions that align customer needs with Reuters Imagen's platform capabilities and best practices.
• Act as the technical lead throughout the sales cycle, delivering compelling demos, handling technical discussions and building customer confidence.
• Partner with Commercial and Account teams to develop proposals, RFP responses, statements of work, solution designs and effort estimates.
• Advise customers on deployment, hosting, integration and configuration approaches, championing sustainable, configuration-led solutions over custom development.
• Identify technical risks early, develop mitigation strategies and ensure smooth transition from sales through implementation and delivery.
• Remain a trusted technical advisor for strategic accounts, supporting complex implementations, feature adoption and ongoing optimisation.
• Collaborate closely with Product and Engineering teams, sharing customer insights, influencing product direction and contributing to presales tools, technical playbooks and market expertise.

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Work from anywhere for up to 8 weeks per year
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401k plan with company match
• Paid holidays
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance
• Optional life and AD&D insurance
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed