Senior Solutions Architect – Manufacturing & Industrial Automation

Cerence

12d • $138,500 - $221,600 • Remote

About The Position

Engage senior technical decision-makers across the manufacturing and industrial automation ecosystem — rugged device, wearable, and headset makers; connected-worker, MES/MOM, and EAM/CMMS platforms; voice-picking and WMS vendors; and SCADA/HMI and PLM software leaders — from startups to established global names. Own the technical core of every opportunity: understand how our hybrid agentic Voice AI and embedded voice run on the customer’s hardware, edge silicon, or platform, design how it fits, and work through the hard questions that keep a deal moving. Clear the technical roadblocks between interest and a signed deal, turning eval kits, PoCs, and proofs-of-value into commitments. Work hand in hand with sales, product, and professional services, translating what you learn in the field into how we sell, deliver, and build. Shape the product itself, feeding real customer hardware, plant-floor acoustics, and integration requirements back into what we build next.

Requirements

• Bachelor’s degree in Computer Science, Software, Industrial/Automation/Controls Engineering, or a related technical field, or equivalent practical experience.
• 8+ years in solutions or sales engineering, technical pre-sales, systems integration, or hands-on development, including customer-facing technical ownership of evaluations and PoCs.
• Hands-on understanding of the manufacturing and industrial automation stack — the OT/controls layer (PLC, SCADA/HMI, historians, OPC UA, MQTT), the operations layer (MES/MOM, ERP, PLM, EAM/CMMS, WMS), and the reference models and standards that govern it (ISA-95/ISA-88, Industry 4.0, Unified Namespace) — and of hybrid edge/cloud architectures, on-device and embedded systems, and offline-first deployment.
• Working knowledge of the underlying frontline hardware and where voice runs on it — rugged handhelds and wearables, industrial headsets and AR/assisted-reality glasses, and edge/on-device compute and AI-ready silicon (SoCs/NPUs).
• Proven ability to lead technical evaluations, PoCs, and proof-of-value engagements from discovery through onboarding and post-sales hand-off.
• Excellent customer-facing communication, able to engage both shop-floor engineers and senior or executive stakeholders.
• Authorized to work in the country of hire without current or future employer sponsorship.

Nice To Haves

• Advanced degree (MS/PhD) in a relevant engineering or computer science discipline.
• Hands-on experience with one or more leading MES/MOM or EAM platforms (e.g., Siemens Opcenter, Rockwell FactoryTalk/Plex, AVEVA, PTC, IBM Maximo, Tulip) and industrial protocols (OPC UA, MQTT, Unified Namespace).
• Experience with voice, conversational, or speech AI; on-device/edge SLMs; and audio front-end or microphone-array integration.
• Familiarity with OT/industrial cybersecurity and functional-safety standards (IEC 62443, zero-trust/defense-in-depth).
• Experience delivering solutions in regulated or high-noise environments (e.g., pharma/GxP, process industries, warehousing and logistics).
• Multilingual capability for global customer engagements.
• Familiarity with Microsoft and NVIDIA partner ecosystem and motions.

Responsibilities

• Engage senior technical decision-makers across the manufacturing and industrial automation ecosystem
• Own the technical core of every opportunity: understand how our hybrid agentic Voice AI and embedded voice run on the customer’s hardware, edge silicon, or platform, design how it fits, and work through the hard questions that keep a deal moving.
• Clear the technical roadblocks between interest and a signed deal, turning eval kits, PoCs, and proofs-of-value into commitments.
• Work hand in hand with sales, product, and professional services, translating what you learn in the field into how we sell, deliver, and build.
• Shape the product itself, feeding real customer hardware, plant-floor acoustics, and integration requirements back into what we build next.

Benefits

• Salary range $138,500.00 USD- $221,600.00 USD
• Annual bonus opportunity
• Insurance coverage (medical, dental, vision, life, and disability)
• Paid time off
• Paid holidays
• Company contribution to the RRSP (Registered Retirement Savings Plan)
• Equity awards for certain positions and levels
• Remote and/or hybrid work available depending on the position

What This Job Offers

• Job Type: Full-time
• Career Level: Senior