Senior Solution Consultant - Implementation

CoveoMontreal, QC
Hybrid

About The Position

The technical backbone behind every successful implementation First time hearing about Professional Services at Coveo? We are THE technical team that brings the Coveo AI-powered search products to life for our clients. As a Senior Solutions Consultant, you’ll guide our enterprise customers through transformative Generative AI experiences implementations, and shape how they leverage our solutions for a stronger and more intuitive search experience. You’ll combine deep technical skills with a consulting mindset to design, customize, and deploy high impact AI solutions that index millions of documents, integrate across complex ecosystems, and deliver ultra-relevant results in under a second. This is where engineering meets impact!

Requirements

  • 8+ years of hands on development experience with JavaScript, TypeScript and modern UI frameworks (React, Vue.js and Angular).
  • Ease of navigating across sophisticated tech stacks and B2B ecosystems.
  • Consulting experience is a must, with proven ability to operate in client-facing roles and manage communication with enterprise stakeholders.
  • Strong ownership mindset, able to lead projects, prioritize effectively, and stay structured under pressure.

Nice To Haves

  • Experience with large-scale system integrations or cloud enterprise platforms.
  • Background in search, commerce or information architecture
  • A passion for enabling customers’ success and driving adoption through thoughtful guidance.
  • Python, node,js or Java.

Responsibilities

  • Integrate Coveo with systems such as SAP, Salesforce, ServiceNow, Shopify, and others across cloud, on-premise, or hybrid environments.
  • Implement and customize Coveo’s features to match each customer’s unique environment and business needs.
  • Lead requirement-gathering sessions with our enterprise clients (such as Dell, Nespresso, Adobe etc.) and translate their needs into scalable technical solutions.
  • Communicate clearly and confidently with customer stakeholders throughout the project lifecycle, ensuring alignment and smooth delivery.
  • Deploy the solution so it connects with the customer's systems in place: that means on-premise for some, in the cloud for others, and sometimes a mix of both.
  • Configure, optimize, and enrich our solution to consolidate data and support key features, functionalities, and plug-ins.
  • Build intuitive, user-friendly interfaces and implement JavaScript libraries that allow Coveo to fit naturally into customers’ systems.
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