Senior Solution Architect - ITAD

CDW

1d • Remote

About The Position

The Senior Solution Architect (SSA) is a field-based technical pre-sales role that focuses on developing comprehensive solutions for CDW customers. This role involves helping customers design and implementing solutions across Digital Experience and IT Asset Disposition (ITAD) through a consultative, pre-sales approach. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Digital Experience services business.

Requirements

• Bachelor's Degree or equivalent experience.
• Minimum of five years in technical, pre-sales, or post-sale delivery role.
• Motivated, self-starting, and able to independently perform high quality work with minimal guidance.
• Industry knowledge and domain expertise - Digital Experience and ITAD solutions.
• Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role.
• Solution design and problem-solving skills: The candidate should have the ability to ability to design and clearly articulate solutions to technical and non-technical audiences
• Proven collaboration across sales, delivery, and partner teams.
• Highly organized, self-motivated, and able to work independently.
• Familiarity with CRM tools and statements of work preferred.
• Willingness to travel up to 25% as needed.

Responsibilities

• Serve as a trusted technical advisor to customers, aligning business needs with Digital Experience and ITAD solutions
• Lead discovery conversations, solution design, and service scoping across the sales lifecycle.
• Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
• Analyze technical and competitive considerations, defining actions to meet customer requirements in the sales cycle, and through a consultative approach, provides enhanced business outcomes beyond initial customer expectations.
• Maintain strong customer and partner relationships while supporting territory and pipeline strategy.
• Act as a subject matter expert and support enablement, mentoring, and knowledge sharing across teams.

Benefits

• Annual bonus target of 25% subject to terms and conditions of plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees