Senior Solution Architect

TigerConnect

19h • Hybrid

About The Position

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform, modernizing how care teams, patients, and data connect. They are seeking a Senior Solution Architect to be a technical leader within their Enterprise sales organization. This high-impact individual contributor role involves partnering with Account Executives to drive complex, multi-stakeholder sales cycles across large health systems and integrated delivery networks (IDNs). The architect will translate clinical workflows and IT requirements into scalable, tailored platform solutions, owning the technical sales process from discovery through contract signature. The role requires deep healthcare interoperability expertise, strong executive presence, and the ability to influence both technical and business stakeholders.

Requirements

• 12+ years of experience in a technical pre-sales role (e.g., Solution Architect, Sales Engineer, Pre-Sales Consultant) within healthcare IT
• Deep expertise in healthcare interoperability standards and integrations (HL7 v2/v3, FHIR, interface engines, EHR platforms such as Epic, Cerner, Meditech)
• Demonstrated success supporting enterprise sales cycles, including multi-million-dollar deals and complex stakeholder environments
• Strong executive communication skills, with the ability to present technical concepts to non-technical audiences and influence decision-making
• Proven experience leading technical RFP/RFI responses in competitive procurement processes

Nice To Haves

• Experience with clinical communication, secure messaging, or care coordination platforms
• Background in HIE, ACO, or population health technologies
• Familiarity with healthcare compliance frameworks (HIPAA, HITRUST, SOC 2)
• Experience working in high-growth SaaS or private equity-backed healthcare technology environments
• Exposure to mentoring or guiding junior team members (formally or informally)

Responsibilities

• Lead technical discovery sessions with IT, Clinical Informatics, and Security stakeholders to identify integration requirements, compliance considerations, and workflow challenges
• Design and deliver tailored solution demonstrations for diverse audiences, including C-suite executives and frontline clinical users
• Architect integration strategies across healthcare systems including EHRs, PACS, nurse call, and other clinical technologies (HL7 v2/v3, FHIR, APIs)
• Partner with Account Executives to develop and execute account strategies for enterprise opportunities
• Serve as the primary technical authority throughout the sales cycle, building trust with CIOs, CMIOs, CTOs, and other senior leaders
• Own and lead technical responses for RFPs/RFIs, ensuring accuracy, compliance, and clear differentiation
• Deliver structured handoffs to Implementation teams, including detailed technical scoping and architecture documentation
• Provide field-driven insights and feedback to Product and Engineering teams to influence roadmap and innovation
• Maintain deep knowledge of competitive solutions, market trends, and industry positioning

Benefits

• Enjoy remote flexibility with teams across the US and globally - plus prime office space in El Segundo, California
• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
• Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)
• Our flexible time off lets you work hard and play hard—on your schedule
• Join a mission-driven team committed to making a real impact in the world of healthcare

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 101-250 employees