Senior Software Test Automation Engineer

EPAM Systems • Phoenix, AZ

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About The Position

American Express is seeking a Quality Engineer for its Web Engineering team, which builds digital products and platforms supporting customer journeys for Card Members worldwide. The engineer will help ensure web experiences are reliable, scalable, and seamless by partnering with engineering, product, and platform teams throughout the development lifecycle. The role emphasizes automation-first quality engineering to improve release confidence, accelerate feedback, reduce manual effort, and support continuous delivery. It calls for someone who can navigate ambiguity, iterate quickly, and solve complex problems in a modern web engineering environment. Familiarity with AI-assisted engineering tools and practices is preferred.

Requirements

• Bachelor’s or master’s degree in computer science, engineering, or a related technical discipline.
• At least 5 years of experience in a software engineering or quality engineering organization.
• Hands-on experience designing and maintaining automated tests for web applications using tools such as Playwright and Selenium.
• Hands-on experience building automated API tests using Playwright or equivalent API automation tools.
• Working knowledge of JavaScript and familiarity with Java-based testing frameworks and modern test automation patterns.
• Exposure to distributed systems, service-oriented architectures, and dependent system integrations in modern engineering environments.
• Strong analytical, problem-solving, and communication skills, with the ability to work across engineering, product, and platform teams.
• Ability to work through ambiguity, think abstractly, and iterate quickly in a collaborative agile environment.
• Demonstrated interest in automation-first quality engineering, including maintainable test design, CI/CD quality gates, and continuous improvement.

Nice To Haves

• Knowledge of AI-assisted engineering or testing tools, especially for improving test design, troubleshooting, or engineering productivity.
• Experience in the financial services industry.

Responsibilities

• Contribute to an agile engineering team by shaping user stories, defining acceptance criteria, and designing risk-based test scenarios.
• Build, maintain, and continuously improve automated test suites for web and API layers, integrated with CI/CD pipelines.
• Identify opportunities to reduce manual testing, improve test reliability, and accelerate feedback through automation-first quality practices.
• Partner with product, frontend, backend, and platform engineers to validate requirements, prevent defects early, and deliver high-quality customer experiences.
• Work alongside developers during feature implementation to support shift-left testing, rapid iteration, and earlier quality issue detection.
• Develop and use service virtualization, mocks, and test data strategies to validate functionality across dependent systems.
• Contribute to estimation, test strategy, and feasibility assessments by identifying quality risks, automation needs, and dependencies early.
• Promote engineering and quality best practices, including test maintainability, CI health, observability, and continuous improvement.
• Use analytical and data-driven problem solving to improve coverage, identify gaps, and strengthen engineering quality.
• Use AI-assisted engineering practices and tools to improve test design, accelerate analysis, and enhance quality engineering productivity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior