Senior Software Quality Engineer (SaaS)

TeamBuilder•New York, NY

2d•Remote

About The Position

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform. This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases.

Requirements

5+ years QA experience within SaaS products
Demonstrated experience owning quality for complex web applications
Strong manual testing experience
Strong test automation experience
Experience testing APIs
Strong SQL skills
Experience working in Agile environments
Excellent written and verbal communication skills
Experience with Playwright, Cypress, Selenium, or TestCafe
Experience with Postman, Swagger/OpenAPI, and REST APIs
Experience with SQL Server, PostgreSQL, or MySQL
Ability to write queries
Ability to compare datasets
Ability to validate business calculations
Ability to investigate data discrepancies

Nice To Haves

Experience using AI tools to improve quality processes (e.g., AI-assisted test case generation, AI-assisted automation creation, AI-assisted bug analysis, AI-assisted regression identification, AI-assisted documentation generation, AI-assisted exploratory testing)
Experience with B2B SaaS platforms
Experience with Enterprise software
Experience with Multi-tenant applications
Experience with Authentication / SSO systems
Experience with Complex business workflows

Responsibilities

Develop and continuously improve QA processes
Establish testing standards and best practices
Create risk-based testing approaches
Drive quality metrics and reporting
Improve release confidence and production stability
Create detailed test plans and test cases
Perform exploratory testing
Execute regression testing
Validate complex business workflows
Reproduce and document defects clearly
Design and implement automated testing frameworks
Build and maintain UI automation suites
Build and maintain API automation suites
Integrate automated testing into CI/CD pipelines
Monitor and improve automation coverage and reliability
Test REST APIs using tools such as Postman
Validate authentication, authorization, and error handling
Create automated API regression suites
Analyze API logs and payloads
Validate application data against underlying databases
Perform data reconciliation between systems
Investigate production issues using SQL
Verify integrations and ETL processes
Build repeatable validation processes
Create and maintain: Test Plans, QA Processes, Release Validation Checklists, Regression Suites, Status Reports, Defect Documentation
Partner directly with developers during feature delivery
Participate in design and requirements reviews
Drive bug triage discussions
Communicate quality risks clearly to stakeholders