Senior Software Engineer
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. If you live near Minnetonka, MN, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.
Requirements
- Bachelor’s degree in Computer Science or Data Science, or similar related field
- 4+ years of hands-on experience in AI/ML, with a solid focus on natural language processing (NLP) and Language Models
- 3+ years of experience with libraries such as Langchain, OpenAI API, Hugging Face Transformers, or similar tools for finetuning and integrating LLMs
- 3+ years of hands-on experience with Python and version control tools like GitHub
- 1+ years of experience with agentic frameworks such as LangGraph, AutoGen, Bedrock, or Vertex AI, demonstrated by contributing to projects involving the design of modular and scalable AI agents
- 1+ years of experience with VS Code (or equivalent) with GitHub Copilot or Codex or Claude Code or equivalent, for AI-assisted development
Nice To Haves
- Demonstrated solid communication skills with the ability to explain complex AI/ML concepts to non-technical stakeholders
- Experience working in Digital or eCommerce team or in a healthcare company
- Familiarity with Cloud Platform – Azure
Responsibilities
- Design, develop, and productionize machine learning and generative AI solutions supporting Digital experience use cases, including conversational AI for Digital and eCommerce platforms
- Build and maintain end‑to‑end ML pipelines (data ingestion, feature engineering, training, evaluation, deployment, and monitoring) in cloud‑native environments
- Develop scalable inference services and APIs to integrate ML models into M&R Sales digital platforms and applications
- Apply NLP, LLMs, embeddings, and deep learning techniques to enable impactful Digital experiences such as summarization and conversational workflows
- Collaborate closely with product stakeholders, UX designers, DevOps/CI‑CD engineers, and security teams to translate Digital product requirements into production‑ready AI/ML capabilities
- Apply an AI‑first development approach by leveraging modern AI development tools such as VS Code (or equivalent) with GitHub Copilot, Codex, Claude Code, or similar tools
- Optimize models, pipelines, and infrastructure for cost, latency, and scale in high‑volume consumer facing digital applications
- Implement Responsible AI practices, including bias assessment, data privacy safeguards, auditability, and governance aligned with enterprise standards
- Mentor junior engineers and contribute to AI/ML engineering standards, best practices, and reusable frameworks across M&R Sales Digital development teams
- Embed ethical AI principles—including fairness, transparency, and accountability—throughout the model development lifecycle
- Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
