Senior Software Engineer- GraphQL Engineering

Marriott•Bethesda, MD

2d•Hybrid

About The Position

The GraphQL API team at Marriott is looking to enhance the digital experience for millions of guests globally and improve the engineering experience for their team and other Marriott associates. They are seeking a highly engaged and motivated JavaScript Engineer who is passionate about continuous skill improvement and learning new technologies. The ideal candidate will have a strong JavaScript/TypeScript background and exceptional communication skills. In this role, you will function as a technical expert and lead engineer within the GraphQL team, performing research, analysis, design, and development on an emerging GraphQL API platform. You will be responsible for interacting with consuming digital teams (web, mobile, etc.) and domain API teams, acting as a bridge between them and requiring strong communication skills. To be successful, you must be able to shuffle and prioritize multiple initiatives, often engaging with multiple teams from different areas and providing technical solutions to their challenges.

Requirements

Self-motivated and results-driven, with a passion for learning and growth
Strong verbal and written communication skills
JavaScript and TypeScript as your primary development language
Experience with modern front-end or back-end web technologies and frameworks
Strong technical leader with proven ability to lead Service Provider technical resources
Proven track record of working with scalable, high-quality web applications
Strong understanding of data structures and software design patterns
Experience interacting with ServiceNow or a comparable support ticketing system
8+ years’ working with large scale API projects
5+ years’ technical delivery ownership of JavaScript projects
Extensive experience developing with GraphQL; strong proficiency in GraphQL with Java implementation is also acceptable

Nice To Haves

AWS Solutions Architect or Developer certification
Experience with RUST or other emerging web technologies
Communication & business/product management experience

Responsibilities

Trains and/or mentors other team members, and peers as appropriate
Ability to work liaising with multiple teams to steer projects from inception to successful delivery
Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
Identifies opportunities to enhance the service delivery processes
Performs complex quantitative and qualitative analyses for service delivery processes and projects
Facilitates achievement of expected deliverables and obligations of Services Providers
Validates completeness of requirements prior to Service Provider solutioning
Ensures all projects follow the defined development and business case processes
Ensures proper coordination with appropriate IT and vendor relations teams
Provides consultation for routine and complex systems development
Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
Coordinates with Application Delivery and Infrastructure teams for deployment and production support activities
Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
Maintains a proper balance between business and operational risk
Ability to assess when risks need to be escalated to right channels
Follows the defined project management standards and processes
Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics
Makes short term plans for the team to effectively utilize resources
Monitors Service Provider outcomes
Reviews estimates of work effort for client project provided by Service Providers for accuracy
Facilitates timely resolution of service delivery problems and minimizes the impact to clients