Senior Software Engineer
About The Position
This role involves helping clients improve their business systems by migrating them to the Atlassian suite. The engineer will work with clients throughout the entire migration process, from planning and implementation to post-implementation support and troubleshooting. This includes assessing current systems, researching migration paths, developing custom tools, and configuring Atlassian Access and external authentication platforms. The position also involves collaborating with Systems Architects, executing test and production migrations, leading workshops, providing end-user support, and performing ongoing analysis of the post-migration environment. Occasional travel to client locations in the U.S. is required.
Requirements
- Bachelor's Degree in Computer Science, Engineering or Related Field
- Five (5) years of progressively responsible experience
- Five (5) years of experience in: Atlassian Cloud, Azure, AWS, Groovy, Python, SQL
Responsibilities
- Help clients improve business systems using the Atlassian suite by helping them migrate from 3rd party tools to Atlassian applications using best practices and recommendations.
- Work with clients in planning for Atlassian migrations, implementing the Atlassian migrations, and troubleshooting post-Atlassian implementation issues.
- Assess the clients current systems by gathering client requirements and assessing the current applications usage.
- Research possible migration paths and make proposals to clients for migrations.
- Consult on, develop and implement infrastructure for new products deployments where it is required for the project.
- Collaborate with a Systems Architect on application and data configurations.
- Develop custom tools and scripts to facilitate data migration processes.
- Consolidate Atlassian applications/environments.
- Configure Atlassian Access as well as external authentication platforms such as Azure, AD, LDAP, Okta, OneLogin, Google Workspace and other.
- Research migration solutions from non-Atlassian platforms as Rally, Zendesk, ServiceNow and others.
- Execute test and production migrations and make necessary process adjustments.
- Troubleshoot issues that arise during implementation.
- Lead transformation workshops and new platform trainings during implementation and post-implementation.
- Provide post-implementation support by resolving issues that arise.
- Provide support to clients' end-users by conducting assessments and implementing solutions.
- Conduct an ongoing analysis of the new post-migration environment and compile a report on problems and their possible solutions.
- Provide administrative support to clients by working with project stakeholders to support their day-to-day operations.
- Provide consultation on application functionalities and possible improvements.
- Execute application and platform configuration changes on client requests.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
