Copy of Senior Software Engineer
About The Position
The ITOM Cloud Services team at ServiceNow builds scalable, multi-tenant services on Kubernetes to help IT teams discover and manage their infrastructure and provide a seamless digital end-user experience. Our services have a strong emphasis on high-scale and high-performance engineering. We operate under a DevOps model and the team is spread across the US & India. In addition to core infrastructure services, the team contributes to agentic AI initiatives and uses tools like ClaudeCode, Devin to accelerate development. This role can be located in Santa Clara or San Diego, CA.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 3 plus+ years of experience with Golang or Java.
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
- Analytical and design skills.
- Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools).
Nice To Haves
- Experience with Kubernetes, Kafka, Flink, data processing systems, and Observability stack is preferred.
Responsibilities
- Build high-quality, clean, and scalable code by enforcing best practices in software engineering architecture and processes, including code reviews and unit testing.
- Design, build, deploy, and manage highly available and performant services using Kubernetes, microservices multi-tenant architecture.
- Collaborate with product owners to understand requirements and own your code from design through implementation, testing, and delivery.
- Develop software that is extensible and customizable to meet diverse customer needs.
- Contribute to the design and implementation of new products and features, while enhancing existing services.
- Mentor other engineers and help foster a strong, customer-focused culture.
Benefits
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
