(USA) Senior, Software Engineer

Walmart•Bentonville, AR

18h

About The Position

As a Senior Software Engineer at Walmart, you will build the platform, automation, observability, and reliability practices that power Data Ventures. You will champion DevOps and operational excellence, own service reliability end-to-end, and create AI/GenAI-powered tooling to accelerate incident resolution and improve customer support. Walmart Data Ventures delivers scalable B2B data solutions that help merchants and suppliers make better decisions. Its Site Reliability Engineering team focuses on platform reliability, scalability, incident management, customer support, and operational excellence. The team combines software engineering, AI integration, and platform expertise to build intelligent automation, AI-powered agents, and self-healing reliability capabilities. The role includes building AI-enabled platform capabilities, owning reliability and observability for services, improving SRE standards across Data Ventures, and partnering across teams to enhance customer support. The position is listed for Sunnyvale, California and Bellevue, Washington; the primary location is also listed as Bentonville, Arkansas.

Requirements

Strong software engineering skills, including experience developing and operating reliable, scalable distributed systems and cloud-native applications.
Solid understanding of SRE principles, including SLIs/SLOs, observability, alerting, and incident management.
Hands-on experience applying AI/GenAI and agentic technologies to reliability engineering, self-healing systems, intelligent incident response, and AI-powered customer support agents.
Experience building automation and observability solutions to accelerate incident resolution and improve service reliability.
Proficiency in programming, cloud platforms, microservices, data pipelines, containers, Kubernetes, and infrastructure-as-code.
Demonstrated ability to drive the full SDLC, including CI/CD, testing, code reviews, deployment automation, production monitoring, and debugging.
Strong ownership and problem-solving skills to reduce toil, improve reliability, and enhance customer experience.
Option 1 minimum qualification: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of experience in software engineering or a related area.
Option 2 minimum qualification: 5 years of experience in software engineering or a related area.

Nice To Haves

Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or a related area and 1 year of experience in software engineering or a related area.
Background creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

Build AI, GenAI, and agentic-powered platform capabilities, including developer tooling, workflow automation, agentic services, and AI-assisted operational tools for monitoring, incident triage, and capacity planning.
Own platform reliability, scalability, and observability, including SLOs, distributed tracing, alerting, and incident response for services developed.
Build automation and AI-powered reliability capabilities, including self-healing systems that reduce manual intervention.
Establish and continuously improve SRE standards across Data Ventures, including unified dashboards, automation frameworks, observability practices, and incident management.
Drive tight SLAs, reduce incident volume, and build resilience across 24x7 site coverage.
Partner cross-functionally to improve Customer Support Excellence through automation and AI.
Drive the full software development lifecycle, including CI/CD, testing, code reviews, deployment automation, production monitoring, and debugging.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Walmart-paid education benefit program, Live Better U, for eligible full-time and part-time associates; tuition, books, and fees are covered for qualifying programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Stock compensation may be available for certain positions.